Manager, IT Site Services

Venture Global LNG•Cameron, LA

37d•Hybrid

About The Position

The Manager, Information Technology – Site Services, is responsible for overseeing IT site support personnel and supports troubleshooting devices/systems utilized by the teams supporting our LNG plants. This person will ensure the IT site support team upholds great customer service, maintains personal interactions with clients and promptly answers help desk inquiries. He or she will work closely with other department heads to identify hardware or software needs. The Manager, IT Site Services will ensure projects are delivered on schedule, on budget and meet quality standards.

Requirements

Bachelor's degree or equivalent experience in business, computer science, or management information systems
Proven experience managing IT site services within complex industrial environments, with hands-on expertise supporting both Operational Technology (OT) and Plant Technology (PT) systems to ensure secure, reliable, and high-availability operations
10+ years of professional experience in operational management and the implementation of technology solutions within an energy facility or comparable industrial environment
Ability to implement technology projects in a timely and cost-effective manner
Strong technical skills directing technical professionals
Ability to develop and deliver projects using (where appropriate) leading-edge technology
Superior written and oral communication skills
Strong analytical skills
Self-motivated and directed, with the ability to effectively prioritize and execute tasks in a high-pressure environment
Ability to work in both office and industrial site environments, including walking throughout facilities, standing, bending, and occasionally lifting or moving equipment up to 25–40 pounds.
Must be able to use standard computer equipment and perform visual inspections of IT infrastructure while adhering to site safety and PPE requirements.

Responsibilities

Manages site project(s) for the implementation or development of software components, hardware, or computer application systems
Manages vendors/contractors to ensure they deliver the value and services as contracted
Ensures projects are delivered on time, on budget and with high quality
Plans team resource needs and work closely with other managers to set clear expectations and roles for team members
Participates in process and technology re-engineering
Analyzes and recommends implementation options
Provides business and technical integration across all related site activities
Communicates plans, statuses, and issues to the leadership team
Develop, implement and maintain IT standard operation procedures
Analyze departmental needs, identify vulnerabilities, and boost productivity, efficiency, and accuracy to inform business decisions
Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures
Maintains quality service by establishing and enforcing organization standards