Manager, IT Governance, Risk and Compliance

Pet ValuMarkham, ON
CA$125,000 - CA$135,000Hybrid

About The Position

The Manager, IT Governance, Risk and Compliance is the IT owner for ICFR, PCI-DSS, NIST Cybersecurity Framework (CSF) 2.0, and Third-Party Risk Management (TPRM). This hands-on leadership role delivers IT controls, evidence, remediation, policy governance, the IT Security Risk Register, and the full TPRM lifecycle while partnering with Finance, Payments, Security, Procurement, and Legal.

Requirements

  • 8+ years of progressive IT governance, risk, compliance, or audit experience.
  • Minimum 4 years in a leadership role.
  • Direct, hands-on experience delivering IT evidence and remediation for ICFR/ITGC, PCI-DSS, NIST CSF, and Third-Party Risk Management programs.
  • Proven ability to work successfully with internal/external audit partners and vendors.
  • Professional certification required (one or more): CISA, CISM, CRISC, CISSP-ISSAP, PCIP, or equivalent.
  • Strong policy, process documentation, and risk register management skills.
  • Hands-on experience running a TPRM program and using vendor risk platforms

Nice To Haves

  • Mastery of ICFR/ITGC, PCI-DSS, NIST CSF 2.0, and TPRM
  • Policy and process documentation excellence
  • IT risk register and vendor risk lifecycle ownership
  • Audit coordination and evidence delivery
  • Cross-functional partnership (Finance, Security, Payments, Procurement, Legal)
  • Calm execution under tight audit and vendor review timelines

Responsibilities

  • Act as the primary IT point of contact for internal and external audit partners on ICFR/ITGC, PCI-DSS, and NIST CSF 2.0 audits.
  • Own the IT General Controls (ITGC) portion of the annual ICFR program: scoping, documentation, evidence, walkthroughs, testing support, and remediation.
  • Manage the PCI-DSS IT compliance program (Requirements 1–12, A1–A3), including evidence, QSA support, and remediation.
  • Lead IT-side implementation and maturity of NIST CSF 2.0 across all six functions.
  • Develop, maintain, and govern all IT policies, standards, procedures, and process documentation aligned with ICFR, PCI, and NIST CSF.
  • Own and maintain the IT Security Risk Register (identification, assessment, treatment plans, monitoring, and reporting).
  • Lead the IT Third-Party Risk Management (TPRM) program: vendor risk assessments, due diligence, ongoing monitoring, contract reviews, scoring, and off-boarding for all technology and cloud vendors in scope for ICFR, PCI, or NIST.
  • Coordinate and deliver evidence and responses during internal/external audits and regulatory reviews.
  • Track and drive remediation of IT-related findings from audits and TPRM assessments.
  • Maintain centralized IT controls library and automated evidence repository.
  • Perform regular control self-assessments and continuous monitoring.
  • Report compliance status, risk register, and TPRM metrics to IT leadership, Finance, Procurement, and the Audit Committee.
  • Stay current on regulatory changes and translate them into actionable IT and vendor requirements.
  • Other tasks as assigned.

Benefits

  • Comprehensive health and dental benefits
  • Employee Share Purchase Plan with company matching
  • Learning and Development support tailored to you
  • Generous employee discounts on our products
  • Preferred rates for car rentals, hotels, phone plans and gym discounts
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