Manager IT-Enterprise Applications

The Iowa Clinic•West Des Moines, IA

About The Position

The Manager - IT Enterprise Applications provides hands-on leadership for enterprise clinical and business applications, ensuring reliable performance, regulatory compliance, and effective day-to-day operations. This role oversees application support, leads software implementations and optimizations, and develops high-performing teams while partnering closely with clinical, business, and vendor stakeholders.

Requirements

7+ years of experience in healthcare application leadership (EHR, perioperative, revenue cycle, or data systems)
Strong background in application support operations, software implementations, and change/release management
Demonstrated ability to lead teams and collaborate across clinical and business functions
Excellent communication, organization, and problem-solving skills

Nice To Haves

Bachelor’s degree preferred or equivalent experience

Responsibilities

Manage daily operations for assigned enterprise applications, ensuring SLA adherence and timely incident/request resolution
Lead, coach, and develop application and interface analysts through performance management, training, and succession planning
Balance operational support with project work, including resource planning and on-call coverage
Execute application projects and roadmap initiatives, including testing, training, and go-live support
Oversee software implementations, upgrades, and enhancements, managing scope, timelines, and risk
Drive workflow analysis, system optimization, and process improvement across supported applications
Partner with clinical, operational, and business leaders to align technology with organizational needs
Manage vendor relationships, issue escalation, and participation in vendor forums and training
Monitor and report operational performance metrics (SLAs, uptime, backlog, release success)
Ensure HIPAA compliance and adherence to organizational security and change management standards

Benefits

One of the best 401(k) programs in central Iowa, including employer match and profit sharing
Employee incentives to share in the Clinic’s success
Generous PTO accruals
and paid holidays
Health, dental and vision insurance
Quarterly volunteer opportunities through a variety of local nonprofits
Training and development programs
Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night… we could go on and on
Monthly departmental celebrations, jeans days and clinic-wide competitions
Employee rewards and recognition program
Health and wellness program with up to $350/year in incentives
Employee feedback surveys
All employee meetings, team huddles and transparent communication