Manager Issue Management - Wealth, Corporate, Commercial & Institutional Banking

U.S. Bank • Minneapolis, MN

4d • Hybrid

About The Position

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description SUMMARY Wealth, Corporate, Commercial & Institutional Banking (WCIB) Risk Management, led by the Business Line Chief Risk Officer, partners with the business to identify, monitor, and manage risks inherent to its activities. The Manager Issue Management plays a critical role in this framework by strengthening accountability, improving remediation quality, and supporting effective risk governance. The Manager Issue Management provides oversight across the full issue lifecycle, including issue confirmation, resolution planning, milestone management, credible challenge, and validation, to support timely and sustainable remediation of issues impacting WCIB.

Requirements

• Typically more than 10 years of applicable experience.
• Bachelor's degree, or equivalent work experience.

Nice To Haves

• Advanced knowledge of applicable laws, regulations, financial services, and regulatory trends that impact their assigned line of business.
• Advanced understanding of the business line’s operations, products/services, systems, and associated risks/controls.
• Thorough knowledge of Risk/Compliance/Audit competencies.
• Strong leadership and management skills of processes, projects and people.
• Effective written and verbal communication skills.
• Strong analytical, problem-solving and negotiation skills.
• Proficient computer skills, especially Microsoft Office applications.
• Applicable professional certifications.

Responsibilities

• The Manager Issue Management is responsible for overseeing the effective execution of the Issue Management program within Wealth, Corporate, Commercial and Institutional Banking (WCIB).
• This role leads a team of Issue Coordinators and partners closely with business, risk, compliance, audit, and other enterprise stakeholders to ensure issues are identified, governed, remediated, and closed in accordance with Enterprise Issue Management Policy and associated procedures.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees