Manager, IS Project Management Office

HealthPoint Careers • Renton, WA

7h

About The Position

The Manager, IS Project Management Office provides leadership and oversight for planning, executing, and delivering complex Information Services (IS) and enterprise initiatives. The role manages a portfolio of projects aligned with organizational priorities and ensures consistent delivery of business, operational, and clinical outcomes. It leads and develops technical project managers, advances project management standards, and partners with the Enterprise Project Management Office (EPMO) and senior leadership on prioritization, governance, and execution.

The manager oversees project intake, assessment, prioritization, resource allocation, planning, delivery, risk management, and executive communication across the IS portfolio. The role works with business and IS stakeholders and cross-functional teams on complex programs, including EHR, ERP, and digital transformation initiatives. It also manages staff, supports talent development, and uses HealthPoint’s LEAN Management System to identify waste and implement improvements.

HealthPoint is a nonprofit, community-based network of health centers focused on providing high-quality care regardless of a patient’s circumstances. The organization describes its work as supporting health equity and the communities it serves across King County. Benefits-eligible employees are offered a comprehensive benefits package. New hires must provide documentation of required vaccinations and/or immunity before their start date; HealthPoint can provide required vaccinations or immunity titers at no cost if documentation is unavailable.

Requirements

• Bachelor’s degree in Business Administration or a related field, or an equivalent combination of education and experience.
• At least seven years of progressive IT project management experience, including management of large, complex initiatives and enterprise-level programs, or equivalent combination of education and experience.
• Project Management Professional (PMP) certification.
• Knowledge of computer equipment.
• Intermediate experience with Word, Excel, and Outlook.
• Ability to read, analyze, and interpret common industry-related journals, financial reports, and legal documents.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Ability to write reports and articles for publication that conform to prescribed style and format.
• Ability to effectively present information to top management, clients, external groups, and/or boards of directors.
• Ability to handle broadly defined, complex, diverse, and occasionally unprecedented work situations.

Nice To Haves

• Experience with enterprise project portfolio management tools.

Responsibilities

• Lead delivery of a portfolio of complex IT/IS projects and enterprise initiatives from initiation through deployment, aligning work with organizational priorities and expected outcomes.
• Ensure projects deliver defined operational, financial, and/or clinical business value as well as meeting scope, schedule, and budget expectations.
• Lead and manage Technical Project Managers and/or Senior Technical Project Managers, including hiring, performance management, coaching, and professional development.
• Establish, maintain, and continuously improve project management methodologies, tools, templates, and standards in partnership with the EPMO.
• Lead project intake, assessment, prioritization, and approval processes with the EPMO and organizational leadership.
• Facilitate prioritization and resource allocation decisions across competing initiatives.
• Partner with business and IS stakeholders to define project scope, goals, deliverables, resource requirements, and success metrics.
• Oversee integrated project plans, work breakdown structures, and milestone tracking across multiple initiatives.
• Provide executive-level communication on project and portfolio status, risks, issues, dependencies, and key decisions.
• Identify, evaluate, and manage risks and issues across the IS project portfolio, escalating critical concerns to leadership as appropriate.
• Oversee project resource planning and work with leadership to forecast and manage capacity.
• Drive alignment and coordination across cross-functional teams and enterprise programs, including EHR, ERP, and digital transformation initiatives.
• Partner with the EPMO and organizational leaders to promote consistency, governance, and best practices across project management disciplines.
• Promote standardized project documentation, reporting, and governance processes across teams.
• Manage staff hiring, performance, talent development, employee relations, recognition, and training.
• Ensure work supports and enhances organizational objectives and goals.
• Conduct department operations using HealthPoint’s LEAN Management System to identify waste, determine system improvements, and implement changes through a structured process.
• Maintain good attendance, punctuality, and work the full scheduled shift.
• Demonstrate respectful, professional behavior that supports a team-oriented work environment and integrate HealthPoint’s core values into programs and services.
• Attend staff and in-service meetings and participate in agency committees and task force activities as required.
• Perform other duties as assigned by the supervisor.

Benefits

• Medical, dental, and vision insurance for employees and eligible dependents.
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
• Employer-paid life insurance, AD&D, and disability coverage.
• 401(k) retirement plan with employer match.
• Paid Time Off (PTO), Extended Illness Time Away, eight paid holidays, three floating holidays, Compassion Time Away, and Opportunity Time Off for extended personal time away.
• Employee Assistance Program (EAP) and employee wellness program.
• Voluntary supplemental life, critical illness, accident, identity theft, and pet insurance.
• Professional development, ongoing learning, and opportunities for career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager