Manager, Investigations and Compliance

The Government of Nova Scotia • Halifax, NS

3d • CA$101,819 - CA$127,545 • Onsite

About The Position

Reporting to the Director of Investigations & Compliance, the Manager of Investigations & Compliance provides operational and program management of Immigration Branch program integrity operations. His/her mandate is to demonstrate leadership, direction, and guidance on matters of program fraud risk prevention as it relates to immigration programs delivered by IPG, oversight of compliance operations, quality assurance functions, and to support the Director in the work carried out by the Investigations & Compliance Unit.

Requirements

• A post-secondary degree in audit, assurance, accounting, business administration, or a related discipline that supports audit and assurance work, or a degree in law.
• An equivalent combination of education, training, and experience will be considered.
• A minimum of three (3) to five (5) years of recent experience directly managing employees, including setting performance expectations, conducting evaluations, and coaching.
• Demonstrated experience leading or conducting complex investigations, audits, or compliance reviews involving evidence collection, analysis, and enforcement actions. (Excludes roles focused solely on routine regulatory monitoring, licensing assessments, or policy interpretation without direct investigative responsibilities.)
• Experience in program administration in collaboration with internal and external stakeholders.
• Professional writing, editing, and evidence verification skills.
• Strong presentation and verbal communication skills.
• Ability to provide sound guidance in challenging situations.
• High level of intercultural proficiency.

Nice To Haves

• A professional designation such as CPA, CIA, or CFE.
• Membership in a provincial law society or paralegal credentials.
• Experience with procedural fairness procedures, judicial review proceedings, or administrative tribunals.
• Experience leading program modernization initiatives or managing competing priorities in a regulatory environment.

Responsibilities

• Leads investigations and compliance operations by ensuring resources are effectively deployed to support priorities and provide direction, mentoring, and coaching of Program Investigators.
• Ensures operational issues are addressed at the provincial level through provision of direction with respect to the interpretation of policies, procedures, and applicable legislation.
• Mitigates risks by providing interpretation of policies, legislation, new initiatives and revisions to the managers, employees, clients, internal and external stakeholders.
• Develops and/or delivers plans and strategies by managing a team of professionals. Mentors, coaches, and monitors team to ensure priorities and objectives are met and ensures alignment with the interests and objectives of the Department overall Government strategy.
• Provides leadership by utilizing a broad knowledge of policies, programs and legislation to establish collaborative relationships with a variety of stakeholders, ensuring mechanisms are in place for managers to monitor and report operational issues on policies, planning and solutions for identified issues.
• Manages communications with internal and external stakeholders, including program representatives, and partners, ensuring information is clear, consistent, and aligned with program requirements, with guidance from senior leadership.
• Plans and implements quality assurance framework which consists of ensuring standards are met and measured as benchmarks along with implementation of measures as part of continuous quality improvement.
• Identifies shortcomings, suggests improvements and implements approved revisions to current compliance processes, systems and procedures. Leads and provides feedback on complex issues at the senior level and works in collaboration with partners for a resolution. Represents Department on committees with stakeholders to establish protocols. Responds and provides direction to Ministerial requests, develops speaking notes for media relations as required.
• Ensures the effective management of human and financial resources by setting and evaluating staff performance targets, promoting diversity and a healthy workplace, demonstrating leadership competencies, respecting corporate human resources practices, promoting teamwork and individual development, maintaining internal communications, monitoring expenditures while adhering to procurement guidelines.

Benefits

• Defined Benefit Pension Plan
• Health
• Dental
• Life Insurance
• General illness
• Short and Long Term Disability
• Vacation
• Employee and Family Assistance Programs
• Career development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career
• Engaging workplace: our employees feel valued, respected, connected, and tuned in, we have forward-thinking policies and strategies
• Countless career paths
• A Dynamic, client-focused office environment where service excellence and teamwork are our focus.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager