Manager, Inventory Control

iHerb, LLC•Elgin, IL

1d•Onsite

About The Position

At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone. As a team member, we’ll empower you to live this promise each day as you make a truly global impact in your career. We constantly strive for innovation, while transforming and improving the online shopping experience for our customers. We believe that individually we are incredible, but when we come together, our growth is infinite. In an industry that is constantly evolving, we are on a mission to make an impact on the global market, and the individual and collaborative efforts of our people are paramount to helping us succeed. Whether you work in one of our logistics centers, technology hubs, corporate offices or even from home, your role at iHerb will take you beyond what’s expected, turning challenge into change. If you're ready for it, we want you to join our team. Get started now.

Requirements

Experience with Microsoft Office Suite Programs (i.e.: Microsoft Work, Excel) and Google Office.
Excellent organizational and managerial skills.
Excellent communication skills – written, oral, reading and understanding.
Ability to work extended hours and weekends.
Generally requires a minimum of 7-10 years of supervisory warehouse experience in an automated environment.
High School Diploma or equivalent experience required.
Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy.
Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner.

Nice To Haves

Bachelor’s Degree highly preferred

Responsibilities

Provide leadership and direction in a high volume outbound, B2C small parcel environment.
Supervise and coordinate activities of team members concerned with picking, packing, shipping, receiving and fulfillment as it relates to preparing it for same day shipping both nationally and internationally via expedited carrier services.
Maintain a safe, effective and orderly work environment.
Manage scheduling, continuous process improvement, and maintaining positive vendor relationships.
Order department supplies as needed.
Plan, schedule, and coordinate departmental activities to fulfill sales orders, meet inventory requirements, and deliver manufactured products in a timely fashion.
Issue written and oral instructions.
Study and standardize procedures to improve efficiency of team members.
Maintain harmony among team members and resolve grievances.
Confer with other managers in the distribution center to ensure coordination of other warehouse activities.
Confer with other managers outside of the distribution center to ensure coordination of other functions such as inventory management and quality assurance.
Maintain a safe and organized work environment.
Work with other departments to assist in resolving issues related to order fulfillment, inventory accuracy and invoicing.
Document and maintain all warehouse procedures as they relate to a receiving/replenishing/picking/packing/shipping environment.
Improve and maintain inventory accuracy.
Evaluate and plan labor for upcoming warehouse needs.
Evaluate, organize, integrate and delegate responsibilities.
Plan, direct and coordinate all activities of the warehouse department in an organized, safe and sanitary work environment that is in compliance with the Company’s policies, OSHA and government regulations.
Monitor and manage all aspects of team member performance to include administering write-ups/counseling.
Contain and/or reduce cost and drive productivity within the department.
Cooperate in a cross-functional manner as a change agent with all departments within the Company.
Manage workflow to meet planned department productivity standards.
Manage and direct 3rd party vendor activities.
Train new or newly assigned team members in the proper methods and standard operating procedures of a job function.
Work closely with global logistics team and external shipping services to ensure on-time delivery of packages.
Ensure correct shipment of domestic, international and dangerous goods orders.
Complete special projects as determined.