Manager - Internal Corporate Communications

Labcorp•Durham, NC

3d•Hybrid

About The Position

Labcorp is a leader in diagnostics, drug development and healthcare innovation. Across every role, we harness data and AI to work smarter, move faster and create breakthrough solutions that improve health outcomes for people. With our global scale and deep expertise, you'll do meaningful work, grow your career and make a real impact. Together, we're improving health and improving lives. Labcorp is seeking a Manager – Internal Corporate Communications to join our team in Durham, NC! This role will work closely with functions across the enterprise, and in collaboration with the Executive Director, Internal Communications and peers throughout the business, to create and execute enterprise-wide, audience-specific (wired, non-wired, on the go, etc.), and function-specific communications programs in support of major strategic and change initiatives, and engagement and reputation programs. These programs are expected to drive a shared understanding of Labcorp's mission, direction and every employee’s role in company success and ensure consistency of messaging across the organization globally.

Requirements

Bachelor's degree in business, communications, management, or marketing
6 or more years of experience in internal, employee, HR, or external communications
5 or more years of experience with SharePoint content management
5 or more years of experience with editorial and visual content creation
5 or more years of experience with Associated Press (AP) writing format and guidelines

Nice To Haves

5 or more years of experience in the healthcare industry
5 or more years of experience with a global company
5 or more years of experience with a consulting firm
5 or more years of experience with change management communication
Self-reliant, initiative-taking, assertive, optimistic, flexible, collaborative.
Ability to work effectively with virtual, hybrid and matrixed team environments.
Ability to facilitate and distill multiple perspectives from senior executives into communications that will resonate with broad audiences.
Ability to translate complex business issues into readily understandable, creative, and strategic communications for a variety of audiences.
Ability to demonstrate attention to detail and create informative and engaging internal communications.
Ability to effectively track data, metrics and reporting related to communications.
Ability to demonstrate effective planning skills, with ability to manage, prioritize and allocate time.
Ability to make decisions in a rapidly changing environment and perform in high pressure situations with multiple stakeholders, including senior executives under tight time limits.
Ability to effectively gather, analyze, package, and make thoughtful recommendations based on insights from data.
Ability to demonstrate effective judgment and creative critical thinking skills.

Responsibilities

Execute internal enterprise communication initiatives to drive employee engagement.
Support broad impact initiatives by crafting communications strategies and materials, partnering with HR, Legal and Finance and other enterprise functions as needed to ensure priorities and messaging are aligned and articulated in a manner consistent with the overall company strategy, values and culture.
Support planning and execution of enterprise-wide all-employee town hall events.
Manage internal channels such as intranet and employee communications platforms.
Design and implement change communications strategies and tactics in support of major change initiatives.
Partner across Communications team in support of broad, integrated communications efforts.
Align efforts to overall communications strategy and plans that help achieve stated business objectives and execute against the company's strategic plan.
Embed change management agility in how we work.
Create content for events, videos, podcasts, or other creative tools in support of communications strategies and to increase employee engagement.
Gather team member sentiment analysis to help executive committee and other senior leaders understand team members' perspective on company direction, strategic priorities, culture, etc.
Measure effectiveness of enterprise and business segment communications through a variety of vehicles, including communication audits, surveys, and informal networks.
Collaborate across the Communications team and across the enterprise to develop relevant success metrics and reporting.
Interact with key stakeholders (meetings, one-on-ones, organizational listening) to be proactive in counseling and addressing communication issues, needs, and opportunities.
Work with outside vendors and professional services as needed.
Deliver exceptional written and oral communications for internal audiences to support communications plans.
Leverage AI tools and technologies to enhance content creation and streamline processes.
Continuously looking for ways to improve efficiency in communication processes and proactively identifying critical communication opportunities.
Help identify and/or anticipate business and communication issues and help mitigate them.