Manager, Intermodal Operations

The Pasha Group•Irving, TX

26d

About The Position

Are you an operational leader who thrives in fast-moving transportation environments and knows how to turn complexity into performance? Join The Pasha Group as Manager, Intermodal Operations , where you’ll oversee intermodal dispatch operations and lead teams responsible for rail, drayage, OTR, and local trucking execution across our transportation network. At Pasha, reliable freight movement depends on disciplined dispatch, strong vendor partnerships, and proactive problem-solving. In this role, you’ll own the daily and long-term performance of the Transportation department—driving service excellence, cost control, and continuous improvement while supporting critical customer commitments.

Requirements

Bachelor’s degree in Logistics, International Business, or related field (or equivalent experience)
5+ years of progressive operational leadership experience in freight, transportation, rail, or intermodal environments
Proven experience managing transportation operations in and out of port facilities
Direct people management experience leading dispatch or operations teams
Strong understanding of intermodal rail operations, dispatch workflows, and vendor management
Proficiency with Microsoft Office and Transportation Management Systems
Must be fully vaccinated against COVID-19, except as prohibited by law.

Nice To Haves

TWIC preferred

Responsibilities

Manage day-to-day activities of the dispatch and transportation teams supporting intermodal rail, FCL, OTR, local trucking, and drayage operations.
Ensure performance meets or exceeds KPIs and SLAs through proactive planning, monitoring, and corrective action.
Develop and lead effective track-and-trace procedures, ensuring timely, proactive communication to Sales and internal and external customers on load status.
Identify, prevent, and resolve transportation disruptions and operational complexities to protect customer service and transit commitments.
Develop and maintain strategic relationships with rail carriers, trucking partners, and brokers; serve as Transportation’s lead rail point of contact across the enterprise.
Manage transportation expenses, accruals, and reporting across weekly, monthly, quarterly, and annual cycles; analyze trends and explain variances.
Partner with Equipment Management to ensure container, chassis, and CY availability; oversee repositioning, storage, and M&R cost effectiveness.
Collaborate with port operations and Dispatch Rail Coordinators on rail billing, on-dock/off-dock opportunities, and drayage execution to optimize cost and transit time.
Oversee staff training and use of TMS platforms; recommend and participate in TMS enhancements, EDI integrations, and system updates.
Recommend and implement strategies to optimize freight costs while maintaining agreed service levels.
Partner with Sales to support protected, current, and challenging accounts and contribute to new account development.
Participate in RFQs/RFPs, contracting, and negotiations; maintain SLAs and carrier performance scorecards.
Deliver regular reporting on service levels, productivity, and financial performance to support informed decision-making.
Coach, develop, and manage staff performance, career growth, and accountability within a high-performing team culture.