Intermodal Carrier Operations Lead

Coyote Logistics•North Chicago, IL

8d•$58,000

About The Position

Coyote Logistics has been acquired by RXO. RXO (NYSE: RXO) is a leading provider of asset-light transportation solutions. RXO offers tech-enabled truck brokerage services together with complementary solutions including managed transportation, freight forwarding and last mile delivery. The company combines massive capacity and cutting-edge technology to move freight efficiently through supply chains across North America. The company is headquartered in Charlotte, N.C. Visit RXO.com for more information and connect with RXO on Facebook, X, LinkedIn, Instagram, and YouTube. An Intermodal Carrier Operations Lead is someone who has shown initiative, leadership, and a higher understanding of the business unit. They are responsible for supporting all standard operational duties while also providing support to their manager, focusing on higher level tasks. Additional responsibilities will primarily include developing and maintaining carrier relationships to ensure coverage for existing freight with the ability to grow and scale with future awards. Intermodal Operations Leads will also be a focal point of ongoing rep development by providing guidance and training to new reps on the floor. All duties of an Intermodal Operations Rep remain in addition to these responsibilities.

Requirements

2-3 years logistics experience

Responsibilities

Understand growth strategy, goals, commitments, policies, and pain points of assigned regions
Support new drayage capacity and relationship development, including rate negotiations and volume commitments in conjunction with Regional Manager
Facilitate ongoing rep development through training and guidance on the floor
Maintain relationships with drayage contacts and customer service reps at railroads.
Responsible for daily load board management to ensure that loads are serviced properly and on time
Proactively identify potential issues and create appropriate solutions; escalate as needed.
Manage accessorials objectively while maximizing profit.
Ensure receipts, invoices, and PODs are received from carriers in a timely manner
Build reputable relationships with internal contacts (Ops, Sales and Pricing).
Prioritize and respond to both internal and external requests in a timely, effective, and professional manner

Benefits

Competitive pay
Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave
401(k) retirement plan with up to 5% company match
Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity
Employee Assistance Program (EAP)
Tuition reimbursement, adoption assistance
Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account
Health Reimbursement Arrangement
Do Well, Be Well
Comprehensive medical, dental, vision, and life insurance coverage
Retirement 401(k) featuring employer match
Health Savings Account (HSA) & Flexible Spending Accounts (FSAs)
Employee Assistance Program (EAP)
Industry-leading mental health resources
Complimentary membership to Peloton
Access to LinkedIn Learning for continuous skill enhancement
Paid time off and paid parental and disability leave
3 paid community service days annually