Operations Specialist-Intermodal
Forward Air•Oak Brook, IL
1d
About The Position
Forward Air is seeking a detail-oriented Operations Specialist - Intermodal to support a growing transportation operation. This role will work cross-functionally with terminals, accounting, and operations teams to ensure accurate billing, cost reconciliation, and timely invoice processing. The ideal candidate will bring a blend of administrative, accounting, and transportation industry experience.
Requirements
- Previous experience in accounts payable, accounts receivable, billing, or general office administration
- Transportation or trucking industry experience strongly preferred
- Intermodal, freight, or logistics exposure is a plus
- Strong attention to detail and ability to manage multiple priorities
- Comfortable working cross-functionally with terminals and operations teams
- Proficient in Microsoft Excel and standard office systems
- Strong communication and problem-solving skills
Responsibilities
- Review toll authority invoices and reconcile charges
- Prepare owner-operator toll deductions and settlement support documentation
- Submit invoices for payment and support accounts payable processes
- Review and process storage bills and resolve discrepancies with terminal teams
- Communicate with terminals nationwide to research and resolve toll and storage issues
- Assist with chassis rental billing and cost tracking
- Support training related to settlements, fuel taxes, and billing processes
- Assist with rate review and billing accuracy for intermodal customers
- Maintain organized records and documentation for audit and compliance purposes
- Provide general administrative and operational support as needed
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
