Manager, Intermodal Operations
About The Position
Coyote Logistics has been acquired by RXO. RXO (NYSE: RXO) is a leading provider of asset-light transportation solutions. RXO offers tech-enabled truck brokerage services together with complementary solutions including managed transportation, freight forwarding and last mile delivery. The company combines massive capacity and cutting-edge technology to move freight efficiently through supply chains across North America. The company is headquartered in Charlotte, N.C. Visit RXO.com for more information and connect with RXO on Facebook , X , LinkedIn , Instagram , and YouTube . The Manager, Intermodal Operations is responsible for the overall growth, development, and management of RXO’s Intermodal accounts. The Manager, IMDL Ops is responsible for managing, motivating, and leading a team to build trust, credibility, and rapport with assigned customers. The Manager, IMDL Ops is expected to have strong analytical and refined decision-making skills and is accountable for the tactical execution of customer-specific strategies.
Requirements
- Adaptable, collaborative work style
Nice To Haves
- 4 years industry experience preferred
- 2 years people management experience preferred
Responsibilities
- Closely monitor account performance and proactively identify ways to improve overall profitability.
- Stay informed about market trends, competitor activities, and industry developments. Provide feedback and insights to make strategic decisions and recommend improvements.
- Oversee all operations within assigned accounts and correct deficiencies and support issue resolution.
- Provide consultative feedback to customers and look for inefficiencies within their supply chain.
- Monitor and evaluate employee performance by setting expectations, providing feedback, conducting performance reviews, and implementing corrective action plans (CAPs) as needed.
- Work closely with internal teams to ensure smooth coordination and communication across all logistics functions.
- Develop, implement, and maintain Standard Operating Procedures to ensure consistent and efficient operations.
- Gather, analyze, and present data to support decision-making and track performance metrics.
- Identify opportunities for continuous improvements to contribute to the development of best practices and enhance operational efficiency.
Benefits
- Comprehensive medical, dental, vision, and life insurance coverage
- Retirement 401(k) featuring employer match
- Health Savings Account (HSA) & Flexible Spending Accounts (FSAs)
- Employee Assistance Program (EAP)
- Industry-leading mental health resources
- Complimentary membership to Peloton
- Access to LinkedIn Learning for continuous skill enhancement
- Paid time off and paid parental and disability leave
- 3 paid community service days annually
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
