Manager, Insurance Regulatory Compliance

INHABIT IQ•Alpharetta, GA

3d•Hybrid

About The Position

The Manager, Insurance Regulatory Compliance plays a critical role in supporting a multi-state MGA operating model, ensuring compliance with state insurance regulatory requirements across delegated authority programs, partner relationships, and product offerings. This role is responsible for supporting the Director, Insurance Regulatory Compliance with regulatory operations that commonly sit within an MGA environment, including regulatory inquiries and examinations, consumer complaints, partner compliance oversight, and coordination with carrier partners on filings and regulatory obligations. The Manager acts as a key compliance advisor to internal business teams and external partners, translating regulatory requirements into practical, scalable guidance. As a people manager, this role owns key compliance programs (e.g., complaints management, compliance testing and monitoring), educates business partners on regulatory risk, and coaches and mentors junior-level compliance team members.

Requirements

7–10+ years of insurance regulatory compliance experience.
Working knowledge of multi-state DOI regulations, examinations, complaints, and filings.
Experience partnering with carrier compliance teams.
Demonstrated compliance program ownership.
Strong analytical and communication skills.
Experience in an MGA, InsurTech, or carrier supporting MGA programs.
Familiarity with personal and/or surplus lines insurance.
Prior people-management experience.
Strong ownership mindset with practical compliance approach.
Effective cross-functional collaborator.
Clear communicator and educator.
Comfortable in fast-paced, regulated environments.
Bachelor’s degree in business administration, supply chain management, or a related field.

Nice To Haves

Compliance or insurance certifications a plus.

Responsibilities

Serve as a point of contact for regulatory inquiries, data calls, examinations, and audits affecting MGA operations and delegated authority programs.
Coordinate responses to DOI requests in collaboration with internal teams, carrier partners, and external advisors.
Monitor state regulatory, legislative, and bureau changes relevant to MGA operations and support implementation efforts.
Conduct compliance reviews of partner programs, delegated authority arrangements, and third-party vendors.
Own and manage core MGA compliance programs, including regulatory complaint management, compliance monitoring, and testing activities.
Oversee intake, investigation, documentation, and resolution of regulatory and consumer complaints.
Support risk-based reviews of underwriting, policy administration, disclosures, and producer-related activities.
Contribute to internal audits, compliance reporting, remediation tracking, and governance activities.
Partner with carrier compliance teams on regulatory interpretations, filing responsibilities, audits, and examinations.
Support oversight of delegated authority relationships and adherence to carrier agreements.
Serve as a liaison between carrier requirements and MGA business teams.
Act as a trusted advisor to Product, Operations, Technology, and Partner teams.
Educate business partners on regulatory obligations and emerging risks.
Support compliant process design for new products, states, and partner programs.
Lead, coach, and mentor junior compliance team members.
Set performance expectations and support professional development.
Assist with workload planning and prioritization.