Manager - Inside Sales

Carfax•Centreville, VA

1d•Onsite

About The Position

Join our Winning Team as Manager, Inside Sales - Aftermarket! Isn't it time you bragged about where you work? At CARFAX, we do, every day. We pride ourselves on being mission-focused on helping to grow a brand built on accuracy and integrity. We care deeply about our products and our customers. We’re more than just a company: We help millions of consumers make more-informed decisions every day. We know that our teammates are our most valuable asset, and we value a balanced life while tackling challenging projects in a fast-paced environment. One last thing: Our four-day week continues in Summer 2026! Are you a proven top performer ready to lead and inspire an elite team of sales professionals to new levels of success? Does the idea of working in a fast-paced, high activity, competitive, but fun environment appeal to you? The Inside Sales Manager will provide strategic guidance, train, and motivate a team of 7 telesales professionals in order to ensure they meet and exceed set goals.

Requirements

5+ years sales experience including at least 2 years as a sales leader
Understanding of email marketing programs, how to implement them and how to track and relate success
Demonstrated success setting and achieving measurable goals in a high performing sales environment
Excellent working knowledge of inbound/outbound tele-prospecting methodologies and the ability to coach to them
Proven consistent achievement of goals through the leadership and motivation of a team
Experience hiring, developing and retaining talent
Excellent communication and influence skills and the ability to build cross-functional relationships
Enthusiastic, highly motivated and committed work ethic
Excellent Microsoft Excel and proficient Salesforce.com skills
In-office minimum 4 days per week

Responsibilities

Recruit, hire, train, motivate, coach and retain inside sales staff
Use metrics to regularly monitor activity and performance against goals
Refine and update the CARFAX Shop Loyalty Program value proposition and pitch as needed for continued success
Work closely with operations and analytics to provide forward and rear views on the business
Monitor and refine sales lead processes and metrics
Work directly with large Aftermarket Groups to present the Shop Loyalty Program value proposition
Partner with CARFAX Marketing and Partner Development staff to improve audience and performance