Inside Sales Manager
About The Position
The Inside Sales Manager (ISM) is a manager and sales leader responsible for overseeing the daily activities of the inside sales team. This role involves managing inside sales associates, developing and implementing sales strategies, and ensuring the team meets branch sales goals as well as performing individual selling efforts. The ISM will also provide training and mentoring to new salespeople and collaborate with other departments to ensure a seamless sales process and outstanding customer service. This position has played an important role in advancing Master Halco toward attaining $1Billion valuation in 2022. The sales team's success in generating sales and providing excellence in customer service builds Master Halco's future and maintains our 60+ year heritage in the building products industry.
Requirements
- Exceptional leadership in team building, sales, and relationship building skills
- Proven success in sales and sales leadership
- Ability to motivate and positively influence people
- Strong business acumen, and technical skills
- Exceptional organizational, time management, multi-tasking skills and administrative skills
- Driven and results oriented; drives KPIs, and market expansion to meet company goals
- Ability to work with all levels of personnel within the organization
- High school graduate: some college preferred
- At least two (2) years’ relevant work experience
- Excellent Computer Skills: Outlook Email, Excel, Word, ERP system experience
Responsibilities
- Lead by example with intent, vision and purpose
- Provide excellent leadership, support, tools, and resources to ensure associates have what they need to succeed
- Build effective teams and be a resource and role model
- Interview, hire, onboard, train, coach and mentor inside sales associates to ensure success and if needed take disciplinary action
- Monitors, evaluates, and provides feedback on employee performance, implementing strategies to address challenges and recognize achievements
- Lead technological advancements and continuous improvement projects
- Act as the Manager on Duty in the absence of the Branch Manager
- Lead the inside sales team to achieve branch and company sales growth goals
- Develop and implement effective sales strategies
- Ensure accurate and timely processing of quotes, orders and other sales activities
- Lead new product sales and new programs sales to achieve growth goals
- Ensure an elevated level of customer service is provided using “The Master Halco Way”
- Support Outside Sales Associates in responding to customers’ needs
- Maintain a clean, safe work environment that meets company standards
- Ensure that proper SOPs and Company policies are followed
- Champion technological enhancements to the business
- Special projects as assigned by Branch Manager
- Hire and train associates and coach them to develop their selling skills to maximize the potential of each Inside Sales Associate
- Collaborate with other departments to ensure a seamless sales process
- Expedite resolutions and make timely decisions when customer service issues arise
- Maintain a thorough understanding of the company's products and services
Benefits
- Competitive pay rate
- Quarterly Bonus Program and spiffs
- A competitive health care plan typically starts following the 31st day of employment
- A generous matching 401(k) plan
- Tuition reimbursement up to $10K per academic year
- A generous paid-time off package
- Corporate discount opportunities and more
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
