Manager, Inside Sales

Univar SolutionsDublin, OH
4dHybrid

About The Position

A Place Where People Matter. Start your career journey with Univar Solutions! Here you can make an impact on the world around you and accelerate your career in areas that energize and excite you. Manager, Inside Sales: At Univar Solutions, the Sales Manager (SM) – Inside, is a key leader of the largest inside sales force in the market that we compete in. As a SM, you will have full sales responsibility for growing a sales district consisting of multiple Inside Sales Account Managers (SAM) and an existing multi-million dollar roster of active Univar Solutions’ customers. Share od Wallet expansion as well as maintaining and improving profitability on current business are foundational goals. As the SM, you will receive world-class training and support to learn the Univar Solutions portfolio of products and services, so you can utilize your proven track record of sales leadership success. After training, you will manage an established team of SAMs to meet your team’s sales goals. As a successful SM, you will receive an uncapped sale incentive plan over prior year sales on top of a very competitive base salary and great benefits package. At Univar Solutions, Sales Managers have unlimited career potential. This is a critical leadership role, not an entry level role into sales leadership unless there is a proven record of performance in a similar industry combined with natural leadership characteristics. This role requires a competitive, dynamic leader who is a strategic and self-driven. If you are looking for a professional sales leadership opportunity in a company that considers its team members as its most important asset, and you are a driven, professional, and successful sales leader or proven sales professional – Univar Solutions wants to talk to you!

Requirements

  • Bachelor's degree preferred but a proven track record within inside sales leadership (and chemical distribution experience) is equally important.
  • 3+ years of inside sales leadership experience with consideration to exceptional candidate with 8+ years of insides sales experience and a record of performance. B2B sales preferred.
  • Highly developed selling, negotiation, financial management and organizational skills
  • Strong understanding of selling principles in a B2B environment; distribution sales experience a plus
  • Strong leadership skills in coaching, motivation, and team building
  • Demonstrated ability to initiate and analyze complex situations or undefined issues to determine proper course of action
  • Ability to develop and grow strong relationships with key customer contacts, suppliers, and internal business partners
  • High level of decision-making ability balancing customer needs and company objectives
  • Demonstrated communication skills, including written, verbal, and executive level presentation skills
  • Skilled with Microsoft Office Suite, Salesforce.com, Tableau, SAP / Business Warehouse, or other

Responsibilities

  • Lead an established team near our global shared center in Dublin, OH (Primarily remote operation with 1 day per week in office for team meetings).
  • Evaluate Sales Account Manager (SAM) effectiveness and productivity through the tracking of account activity and sales and margin growth. Implement improvement plans as necessary.
  • Assist in the hiring and training of new SAMs. Training includes defining expectations, sales process, sales techniques and product/industry knowledge.
  • Conduct joint sales calls via all forms of electronic communication including telephone, Teams, or other video chat platforms with SAMs to provide first-hand coaching in the development of selling skills and to increase penetration of key accounts. Counsel and make recommendations to improve sales techniques and increase product knowledge.
  • Perform a territory review with each SAM, ensuring territory plans and account growth plans are documented and updated.
  • Implement, advocate, and utilize a CRM system. Use the CRM system as the primary business system to maintain customer profiles, contacts, work notes, and activity management. Ensure SAMs consistently and accurately utilize the CRM.
  • Act as a liaison between sales support personnel, internal and external account representatives, operations, administrative services and SAMs to improve overall sales effectiveness and customer satisfaction. Ensures proper communication of customer product volume changes and specific service needs.
  • Create and maintain sales territories and the assignment of accounts to maximize Sales Account Managers (SAM) productivity.
  • Manage team profitability through margin management, product and service expansion, and expense control. Coach SAMs in identifying and utilizing market-based pricing strategies. Ensure regular reviews and updates occur.
  • Maintain knowledge of products, services, competitive activities, and other general information of interest to customers and for team development.
  • Collaborate with other internal business leaders to address sales team needs and customer growth targets.
  • Travel Quarterly with Sales Account Manager to visit major customers and Univar Solutions Plant(s) and Support Operations in that area.
  • Perform other related duties as required or requested.

Benefits

  • Strong work/life flexibility
  • To be surrounded by an inclusive team who is collaborative and committed to the achievement of the company
  • To be rewarded for your contributions with a targeted annual company bonus and annual salary reviews
  • Competitive pay and benefits
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