Manager Inside Sales Direct Sales -REMOTE

Döhler GmbH • Chicago, IL

8d • Remote

About The Position

The Inside Sales – Direct Sales is a "hunting" role that creates, expands, and maintains relationships with a large number of selected national customers of small to medium size that are mainly served with the Döhler Standard Assortment. This role involves acquiring new business through inbound lead follow-up and outbound cold calls and emails, creating, maintaining, and growing customer relationships to ensure attainment of company goals. The position also requires working with new and existing customers to add value and innovate their portfolios using Döhler Ingredients & Ingredient Systems, utilizing company CRM tools for project and customer visibility, and executing the annual sales planning process while maintaining customer forecasts. Additionally, the role involves developing and implementing sales initiatives, supporting assigned customers through professional relationship management with decision-makers and influencers, proactively evaluating and coordinating customer requirements to enhance loyalty and value, and working closely with internal Cross-Functional team members to ensure alignment on company and customer goals. The Manager Inside Sales Direct Sales will implement operative targets, create and execute account development plans, attain sales, volume, and profit targets, manage customer opportunities, and ensure timely and accurate responses to customer requests.

Requirements

• College Degree
• Minimum of 5 years of experience in the food and beverage industry
• CRM Experience

Responsibilities

• Acquiring new business through inbound lead follow-up and outbound cold calls and emails.
• Create, maintain, and grow customer relationships to ensure attainment of company goals.
• Work with new and existing customers to add value and innovate their portfolios using Döhler Ingredients & Ingredient Systems.
• Use company CRM tools to ensure visibility on projects and customers internally.
• Execute the annual sales planning process and maintain customer forecasts.
• Develop and implement sales initiatives that successfully execute business unit initiatives.
• Support assigned customers in the best possible way by establishing professional relationship management with the respective decision-makers and influencers inside each customer.
• Proactively and continuously evaluate, coordinate, and validate customer requirements in order to enhance customer loyalty and increase customer value.
• Work closely with internal Cross-Functional team members to ensure alignment on company and customer goals.
• Implement the operative targets (e.g., portfolio business, new business, competitor share, new business fields) for the area of responsibility, taking long-term strategic corporate targets into account, creating account development plans for defined customers, executing against them, and updating them regularly.
• Attain the sales, volume, and profit targets as well as introduce suitable measures to counteract potential and actual deviations in consultation with sales leadership.
• Manage all customer opportunities and keep all cross functional team members on track to deliver all needed info and deliverables to meet customer expectations.
• Ensure that any customer requests are managed through the organization appropriately and responded to in a timely and accurate way.

Benefits

• Work with passion: We create an environment where passion meets profession. Meaningful work and positive energy inspire people to give their best and make lasting contribution to our shared success.
• Take ownership: We empower you to take ownership and share your ideas. Whatever your role, you have the opportunity to show initiative and make an impact.
• Grow your way: With flexible development opportunities across departments and a global team, you can broaden your skills, discover new strengths and actively shape your career path.
• Thrive in a global environment: Join an international team bringing together multiple cultures, languages and perspectives to spark new ideas and inspiration. Through global collaboration, you expand your horizon both professionally and personally.
• The team always wins: We build real connections and grow together. By sharing knowledge and valuing each other’s strengths, we create a culture where trust and team play lead to shared success.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree