Manager Infrastructure Planning and Servicing

Regional Municipality of Peel

5d • Hybrid

About The Position

The Manager, Infrastructure Planning and Servicing role at Peel Housing Corporation (PHC) is a Regular Full Time position within the Human Services department. PHC is a significant community housing provider in the Region of Peel, offering safe and affordable housing to over 17,000 tenants across 69 properties. The corporation is dedicated to building inclusive communities and enhancing the quality of life for its tenants. This role reports to the General Manager of Peel Housing Corporation and involves managing a team of 25 staff, including a Program Manager, Supervisor, Administrative Assistant, Specialists, and students. The position is responsible for leading PHC’s sustainability and business strategy, including redesigning the social housing model, modernizing assets, and improving operational efficiency. It also contributes to divisional leadership by shaping and delivering priorities in tenant experience, financial and asset sustainability, business efficiency, and organizational health. The role requires developing an integrated planning framework, leading financial and asset viability planning, and advancing PHC’s sustainability and green agenda. Additionally, it involves enhancing value for money, developing performance management systems, leading and developing a multidisciplinary team, promoting cross-functional collaboration, and representing the department to senior leadership and external partners.

Requirements

• A satisfactory Level 1 Criminal Record Check obtained directly from a police station (third-party background checks will not be accepted).
• University degree in Environmental Planning, Engineering, Architecture/Planning, Economics, Business Administration, or Public Administration
• Five years of experience in business modeling, business generation, and corporate sustainability
• Three years of project leadership with demonstrated application of project management methodologies
• Three years of planning and management experience, including short‑ and long‑term planning, staff leadership, communication, financial management, organizational development, and working within a unionized environment
• Experience in real estate or housing sectors, including sustainability, capital planning, and building systems within viable financial parameters and with a focus on customer satisfaction
• Strong performance management expertise, with the ability to drive continuous improvement and develop staff systems and service delivery
• Knowledge of municipal planning and community revitalization practices
• Combination of education and experience may be considered
• Possess strong financial planning and management experience in a high performance organization
• Experience in applying change management principles and methodologies and the ability to design and implement sustainability strategies for social-purpose organizations
• Creative, collaborative, innovative; looks for unique ways to consult with internal and external stakeholders and create an environment of engagement
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias

Responsibilities

• Lead PHC’s sustainability and business strategy, including redesigning the social housing model, modernizing assets, and improving operational efficiency
• Contribute to divisional leadership as a member of the DMT, helping shape and deliver priorities in tenant experience, financial and asset sustainability, business efficiency, and organizational health
• Develop an integrated planning framework that aligns capital planning, tenancy management, business operations, and social return on investment
• Lead financial and asset viability planning, including long‑ and short‑term strategies for renewal, redevelopment, and intensification
• Integrate financial, operational, and building systems and strengthen collaboration across Human Services, Building Operations, Capital Planning, Real Property, and Finance
• Advance PHC’s sustainability and green agenda, including energy conservation, waste reduction, water efficiency, greenhouse gas reduction, renewable resources, and environmental reporting
• Research and apply best practices in sustainable social housing from global and local sources
• Enhance value for money across purchasing, maintenance, and contract management
• Develop and oversee performance management systems, including forecasting, cost‑benefit analysis, and outcome monitoring
• Lead and develop a multidisciplinary team through recruitment, coaching, delegation, performance management, and professional development
• Promote cross‑functional collaboration and foster a service‑oriented culture across PHC and the Region of Peel
• Represent the department to senior leadership and external partners, addressing and resolving major sustainability‑related issues
• Engage clients, community partners, and the Board to ensure PHC’s housing model continues to meet the needs of Peel residents

Benefits

• Comprehensive Health, Dental, Vision benefit plan including psychological health, effective start date
• Automatic enrolment into OMERS pension plan
• Accrue Vacation on a monthly basis starting at 3 weeks per annum
• 3 Paid personal days and floating holidays
• Flexible hours supporting your wellness and wellbeing
• Annual performance review and merit increases based on performance
• Supportive leadership and a culture of respect and inclusion
• Access to tuition reimbursement and learning and development resources

What This Job Offers

• Job Type: Full-time
• Career Level: Manager