Manager Information Technology - Full-time with Benefits

Frederick Health•Frederick, MD

1d•Onsite

About The Position

Under the general direction of the Director of IT, the Manager Information Technology provides technical oversight and management of technical services teams including staff responsible for server operations, data center operations, desktop support, Lan/Wan infrastructure, help desk, and telecommunications. Works collaboratively with Application and Support Services Managers to implement and support the networking infrastructure, virtual systems, VOIP systems, storage network environments, desktop environment, help desk, and ensure a high level of customer satisfaction. Supports, and is responsible for incorporating into job performance, the Frederick Health (FH) mission, vision, core values and customer service philosophy and adheres to the FH Compliance Program, including following all regulatory requirements and the FH Standards of Behavior. Example of Essential Functions: Managerial support for all Information Technologies to promote excellent patient care in an environment that continuously evolves.

Requirements

Excellent verbal and written communication skills to deliver information across and within varying departments.
Experience and proven success with managing multiple projects with varying scopes.
Knowledge of Microsoft Server environments, including VMware, Active directory, Microsoft 365, Storage Area Networks, Intra/Internet environments.
Experience managing mid to large scale system installations essential.
Ability to identify and implement Quality Improvement measures and initiatives.
Demonstrated ability to deliver services that result in high customer satisfaction.
Ability to execute multi-Platform Integrated Solutions (HL7 Standards)
Proficiency with Microsoft 365 applications.
BS/BA or equivalent Healthcare Technology related experience
Familiarity and knowledge of Applications utilized in a healthcare setting.
Minimum of 3-5 years management experience

Nice To Haves

Healthcare background preferred but not essential.

Responsibilities

Provides technical oversight and management of technical services teams including staff responsible for server operations, data center operations, desktop support, Lan/Wan infrastructure, help desk, and telecommunications.
Works collaboratively with Application and Support Services Managers to implement and support the networking infrastructure, virtual systems, VOIP systems, storage network environments, desktop environment, help desk, and ensure a high level of customer satisfaction.
Supports, and is responsible for incorporating into job performance, the Frederick Health (FH) mission, vision, core values and customer service philosophy and adheres to the FH Compliance Program, including following all regulatory requirements and the FH Standards of Behavior.
Managerial support for all Information Technologies to promote excellent patient care in an environment that continuously evolves.
Staff performance and operating budget responsibilities.