Manager, Information Technology

Bruce Power•Kincardine, ON

1d•Onsite

About The Position

Currently, our Strategy, Data, Performance and Project Delivery department has a Manager, Information Technology opportunity. The Strategy, Data, Performance and Project Delivery is responsible for delivering project oversight, removing blockers, managing dependencies and successful delivery of IT projects. Ensure technology demands are aligned with the IT strategy and priorities and measuring IT Project delivery performance through key performance indicators (scope, schedule, cost and quality). This individual will drive continuous improvement through lessons learned, process optimization and standardization (templates, status reporting, etc.). Lead and develop a team of IT Professionals, work force planning, coaching, training, and stakeholder management. The Manager, Information Technology is responsible is responsible for leading a team of IT Professionals and Project Managers in the delivery of IT technology for the organization. This includes managing the full lifecycle of project delivery from intake to execution. This is a permanent, full-time position which offers a competitive benefits, compensation and pension package and is located on site in Tiverton, Ontario. More than 1 position may be available.

Requirements

Excellent organization, planning, time management and project management abilities.
Proven ability to establish excellent working relationships with both internal and external contacts at all levels is key.
Proven ability to meet deadlines with grace under pressure.
Proven leadership and managerial skills.
Proven financial and commercial/contract management capabilities.
Excellent knowledge of English - oral and written, necessary to provide effective instructions, technical advice, presentations and preparation of various types of reports pertinent to work performed.
Strong client focus.
Leadership of technical teams supporting IT operations for 24x7 IT environments over 1000 users.
Participation in IT projects, including experience in schedule, cost, quality, and risk management.
Participation in IT incident, major incident, change and problem management processes.

Nice To Haves

compliance-based regulatory environments
ServiceNow, P6 and Maximo
Enterprise Resource Planning (ERP), Enterprise Project Portfolio Management (EPPM), and Enterprise Asset Management (EAM) capabilities including knowledge of IT needs for key business functions including HR, Finance, Projects, Supply Chain
on premise application infrastructure, Cloud hosting models, and process of transitioning from on premise to Cloud
implementation and support of commercial off the shelf and custom applications on desktop, servers, and databases
on premise application infrastructure, Cloud hosting models, and process of transitioning from on premise to Cloud
Managed Task contracts

Responsibilities

Developing and managing the work program of the Section, ensuring work is planned and scheduled, and priorities are understood.
Managing the Section in accordance with applicable legislation, policies, programs, procedures and agreements.
Leading and continuously developing a team of IT professionals to ensure there is both a current and future capability to deliver on the work program of the section.
Ensuring that all personnel in the Section are appropriately trained for the tasks delegated to them and have appropriate qualifications and authorization.
Monitoring performance and initiating any actions necessary to correct any adverse trends.
Interfacing with other business leaders both inside and outside of IT in delivering the work program, dealing with issues that arise between work groups.
Developing and communicating future plans and goals to all staff.
Making recommendations on strategy, policies, compliance and communications.
Set the priorities of the team including consideration of division milestones, team goals, project requirements, strategic roadmap, end of life and lifecycle planning.
Accountable for the planning and execution of business continuity capabilities for Enterprise Applications.
Accountable for risk identification, management, and mitigation within Enterprise Applications.
Interface with stakeholders both inside and outside of IT in delivery of the Enterprise Application remit.
Enforce, refine, and develop standards, procedures, and processes for the Enterprise Products team.
Collaborate with Enterprise Architecture to develop and maintain a technology roadmap for the Enterprise Application remit.
Continuously improve the operations of systems and supporting processes using ITIL principles.
Accountable for excellence in team’s adherence to IT incident, major incident, change and problem management processes.
Proactively research and champion courses of action to resolve and prevent problems and to maintain high application service levels for the user community.
Contract Management for all products and services necessary to deliver the technology capabilities within the section. This includes managing of application maintenance, software, and service contract agreements.
Manage relations with key partners providing Managed Task and Application Managed services to deliver the capabilities of the section.
Manage the financial aspects of the section including forecasting, accruals, month end cost variance analysis, adherence to monthly and yearly budget and reporting on cost compliance.
Identify opportunities and champion continuous improvement for application optimization, redesign, or process improvement.
Balance competing constraints including but not limited to scope, quality, schedule, budget, resources and risks to accommodate the needs of Bruce Power.
Build a strong culture around our key Enterprise applications emphasizing technical excellence, rapid iteration, strong security, and frictionless user experiences.
Team leadership including, recruiting, onboarding, training, assessing, and career development for employees.
Provide after-hours on-call oversight during on call rotation periods.