Manager, Information Technology - IT Applications

APS•Phoenix, AZ

29d•Hybrid

About The Position

As the Manager of IT Applications at APS, you’ll play a key role in how our people get work done every day. You’ll lead teams responsible for the enterprise applications that support essential corporate functions—helping teams across the company operate efficiently, securely, and with confidence. Your leadership ensures technology is reliable, well‑designed, and aligned with APS’s mission to deliver safe, affordable, and sustainable energy for Arizona. By strengthening internal systems and partnerships, your work directly supports our employees and the communities we serve.

Requirements

BS in Computer Science, Business or related degree or equivalent work experience.
PLUS eight to ten (8-10) years progressively responsible related experience in area/s of assignment is required to obtain an advanced understanding of information and/or communication systems, operating systems, network communications, equipment and infrastructure.
Demonstrated leadership skills required.
Demonstrated high quality oral, written and presentation communication skills, high quality interpersonal and people management skills, and demonstrated experience in project management.
Extensive experience in the development, integration, and support of information and communication systems applications, distributed and mainframe environments, network architecture and sub-systems, distributed and mainframe server architectures cross platform interfaces.
Extensive experience in information systems methodologies, systems guidelines & architectures, and technologies.

Nice To Haves

Previous supervisory experience preferred.

Responsibilities

Lead and develop high‑performing teams that design, enhance, and support enterprise applications used across the business.
Set priorities and guide delivery of application initiatives that improve how employees work and collaborate.
Partner closely with Corporate Resources teams, including Legal, Transportation, and Public Policy to translate business needs into practical technology solutions.
Provide technical and architectural guidance to ensure systems integrate smoothly and perform reliably.
Address complex application issues with a calm, solutions‑oriented approach that supports business continuity.
Champion a service‑focused mindset that emphasizes usability, reliability, and strong customer relationships.
Directs the delivery and maintenance of quality information and communication systems solutions to support PNW business processes that follow all I/S guidelines and architectures. Ensures client assistance and 7 day per week/24 hours a day support for operational systems consistent with Service Level Agreements and business processes are optimized. Ensures preferred technical architecture and business requirements are balanced to provide effective information and communication systems solutions, sound architecture, and cross-system integration objectives.
Resolves technical issues and recommends and implements viable alternatives and solutions.
Ensures departmental costs remain within approved budget. Continually improves department work processes.
Develops unit level strategic plans that support corporate and I/S plans. Supports client planning process and prioritization for systems technology implementation. Assigns, directs, facilitates, reviews and approves unit work activities. Ensure effectiveness and productivity of the work unit.
Maintains knowledge and understanding of business processes. Manages, negotiates, and meets client's expectations. Implements performance management programs. Spends time with staff on performance focusing. Develops and retains a highly skilled technical team including a supervisory backup. Actively seeks to improve own skills and knowledge to apply to current and emerging business and technical environment. Ensures appropriate staffing levels and that staff has technical skills and business skills to support objectives of the organization.
Acts to produce effective teams. Ensures the development of a cooperative culture that supports team accomplishments.
In a timely manner, communicates issues openly and honestly with staff, peers, management and customers.