T-Mobile Manager In Training - El Paso

MobileOne LLC•El Paso, TX

2d•$18 - $42•Onsite

About The Position

Join our team as a Manager In Training and bring your knowledge and passion for T-Mobile products and services to our amazing customers! We are seeking individuals who are results-driven, go the extra mile, have a “no-excuses” attitude, are team players, embrace change, play to win, and deliver WOW service. At MobileOne, we believe in developing leaders, rewarding performance, and building careers. We are committed to creating a supportive environment where our employees succeed, our customers feel valued, and our store delivers outstanding results. This 90-day blended-learning experience is designed to prepare you for your own store. You'll learn how to supervise daily operations, drive sales performance, manage staffing and scheduling, and have the opportunity to mentor and support your team while building your own leadership skills.

Requirements

Minimum 1 year of retail management experience (wireless industry required)
Strong leadership, coaching, and communication skills.
Ability to perform in a fast-paced, performance-driven environment
HS diploma or GED required; must be at least 18 years of age
Legal authorization to work in the U.S and ability to pass a background check

Responsibilities

Accountable for managing all guest services, store operations, sales, profitability, merchandise, inventory, expense control, human resources management, and operating costs.
Familiar with all aspects of retail, including hiring, scheduling, training, marketing, loss prevention and team leadership.
The Primary point of contact for employees of the retail store.
Responsibility for the overall productivity results in the store and delivering those results based on key performance indicators.
Hiring and developing a team of effective Sales Associates.
Training store associates in using store systems to support the Customer Experience, including the Point of Sale.
Cultivating a positive environment, which supports MobileOne's values.
Coaching Mobile Associates in building relationships with customers, understanding their needs. Support them in delivering a strong customer experience that will allow the customer to confidently recommend T-Mobile to their friends and family.
Maintaining a clean and organized store environment at all times.
Ensuring that visual merchandising is engaging to customers, while adhering to MobileOne/T-Mobile standards.
Staying on top of rapidly evolving T-Mobile technology and ensuring that Mobile Associates are updated on new products and offerings, and know the sales techniques necessary to sell them.
Ensuring that every need the customer has when coming into the store is met before they leave, right fitting the solution and making sure associates set them up for success through the customer on-boarding process.
Utilizing tools and resources to grow internal talent to the next level. Build skills and successes through continued coaching and performance assessment conversations.
Driving operational efficiencies to help minimize risk and protect the store's assets.