Manager-in-Training, San Francisco

Proper Food • San Francisco, CA

3d • Onsite

About The Position

As a Manager-in-Training, you will learn the operations of Proper Food retail locations, training to manage a team of approximately 6-12 employees under the guidance of the Regional Manager. You will be responsible for ongoing store operations within your territory - hiring & training your team, upholding and streamlining processes, liaise between store and kitchen & actively participate in day-to-day store operations. Our stores are open primarily Monday – Friday and the MIT must be available to work varied hours during the week, including opening and closing. If you are a strong leader who is passionate about people, energized by the idea of changing the way people eat on the go, enjoy leading and developing a team, and ready for the next step in your career, this may be the position for you.

Requirements

• 2+ years of retail/ restaurant leadership experience. You don’t necessarily need to have been a Manager, but you do need to have led a team of 5+ people as an Assistant manager or similar role.
• Computer skills including Microsoft Word & Excel.
• Food Manager Certification
• Strong communication and interpersonal skills
• Fluent in both written and spoken English

Nice To Haves

• Passionate about food – and even more passionate about people. Helping others succeed and delighting customers makes you happy.
• Proactive & resourceful – you always find a way
• Able to handle a fast-paced and demanding environment with grace.
• Flexible and able to roll with it.
• Service oriented with a commitment to quality and consistency – on top of every detail
• Unwavering honesty, transparency and integrity.
• Flexible & reliable – able to respond to and ensure coverage for last minute call-outs & emergencies

Responsibilities

• Staffing, Scheduling & Personnel management: Hire, train & develop staff. Manage employee scheduling and payroll. Address performance issues swiftly and respectfully. Coordinate staffing on a weekly and daily basis.
• Operations: Ensure all procedures are being executed efficiently, effectively and at the highest level. Ensure functionality of all equipment and manage general store upkeep.
• Customer Experience: Take pride in delivering an exceptional customer experience including a spotless store environment, flawless product quality and the kind of customer service that puts a smile on everyone’s face. Closely monitor and quickly respond to customer feedback via multiple channels (e.g., in-store, email, loyalty program, social media, etc.).
• Inventory: Oversee and set daily & weekly pars. Supervise supply ordering.
• Catering & menu implementation: Assist Catering Manager and support catering program. Maintain updated collateral; labels, menus, allergens, signage, oven settings.
• Team building & Leadership: Maintain our positive, warm and high-performance culture. Demonstrate hands-on management, rolling up your sleeves and jumping in wherever needed. Be a role model for delivering an exceptional customer experience.

Benefits

• Competitive compensation plus bonus program-we reward both personal and company-wide performance
• 401k
• Paid Time Off
• Company contribution towards medical, dental and vision insurance
• Delicious shift meals
• Company-provided laptop and reimbursement for cell phone service
• Closed most major Holidays
• The opportunity to play a key role in growing a rapidly expanding concept and the tremendous personal growth that comes with that

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed