Manager in Training

Career Opportunities with Now Optics•La Mesa, CA

16h•Hybrid

About The Position

Reports to: Brand Manager Location: Store Locations Are you passionate about supporting others to achieve their highest level of performance when assisting customers in a fast-paced retail environment? Are you a role model and leader that advocates for your sales team? As a Stanton Optical Floating Assistant Sales Manager, you would be a sales leader, assisting the Sales Manager and Brand Manager at the assigned stores in executing action plans to drive sales performance within a team environment. Our Floating Assistant Sales Managers assist customer�s issues while maintaining a positive attitude to achieve the highest quality of customer satisfaction. As part of our team, you will be developed and empowered to take responsibility for additional duties to prepare you for the next step in your career. About us: Stanton Optical is among the nation�s fastest growing, full-service retail optical centers. We are dedicated to offering customer service and quality eyewear at affordable prices to our patients and customers. As a leading optical retailer, we offer some of the nation's most desirable optical brands. Our team members share and support the Vision, Mission and Values of our parent company, Now Optics. These include: Vision: Modernizing the eye care experience for all people Mission : Making eye care easy Values: iCARE Integrity: We see integrity as building a foundation of trust with our customers, employees and stakeholders by communicating honestly, ensuring consistency and delivering on our commitments. Collaboration: We see collaboration as combining the talents of a diverse group, offering proactive communication and being open-minded to new ideas. Accountability: We see accountability as taking initiative, delivering our best in all we do, accepting responsibility for our actions and taking ownership of results. Respect: We see respect as prioritizing human relationships, being present, connecting with transparency and empathy. Empowerment: We see empowerment as making purpose-driven decisions to support the company vision, showing appreciation for others, and taking care of the individuals we serve.

Requirements

Retail management experience of at least one year in a fast paced retail environment.
Experience in a secondary leadership role or managed small sales teams.
Demonstrated outstanding sales performance throughout your retail career.
Ability to multitask, prioritize and be flexible with changing business needs in a team environment.
Adaptability in adjusting to changing priorities, business needs, and plans.
Skills necessary to communicate effectively with a diverse group of people.
Ability to travel within the area for up to 90% of time to support various locations based on business demands.
High school diploma or equivalent required.
Knowledgeable about MS Word, Google Docs, etc.

Nice To Haves

Optical experience is a plus.

Responsibilities

Drive sales to exceed personal and store daily, weekly and monthly revenue goals while delivering outstanding customer service experience at the assigned stores.
Support Sales Manager duties frequently acting as Manager on duty to accomplish the following objectives:
Perform pre-testing as needed.
Support training, coaching, and development of retail associates.
Analyze daily/weekly/monthly/quarterly reports to ensure all staff members are achieving desired goals based on the assigned stores.
Resolve customer issues and increase customer satisfaction.
Communicate and execute company�s standards and directives to staff.
Assume responsibility for other duties as developed.
Execute simple customer repairs, assemble lenses into frames and edge stock lenses to expedite delivery of eyeglasses, and ensure customer orders are delivered accurately and on time.
Ensure brand standards are met in the lab area, and notify management of equipment malfunctions, incomplete orders, incorrect lenses, etc.
Keep track of delivery time commitments to patients (Now Service, Ready When Promised) to ensure 100% compliance.
Other duties as assigned and required.