Store Manager in Training (SMIT) - Seattle/Dearborn

Evergreen Goodwill • Seattle, WA

1d • $68,000 - $70,000 • Onsite

About The Position

The Manager in Training learns the daily operations, personnel management, financial reporting, rehabilitation functions, and inventory, merchandising and safety regulations directly related to a retail store. This role involves assisting customers and donors, managing the store budget, processing donated goods, ensuring accurate sales transactions and reporting, maintaining store cleanliness and safety, and complying with all Evergreen Goodwill policies and procedures. The position also carries supervisory responsibilities, including interviewing, hiring, training, managing performance, and resolving employee issues.

Requirements

• High School diploma, bachelor degree preferred or equivalent experience.
• Minimum 2 years in retail environment with at least 1 year supervisory experience in a medium to large volume retail store.
• 1 year warehouse experience preferred.
• Experience with basic accounting practices and bookkeeping.
• Ability to collaborate with essential partners and peers.
• Knowledge of retail competition.
• Excellent time management skills.
• Ability to motivate and work with a culturally diverse staff.
• Valid WA State driver’s license and proof of insurance.
• Proficient knowledge with Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams).
• Ability to learn new technology and software as related to the job.
• While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other employees by talking and hearing, required to lift and carry items weighing up to 35 pounds and to operate computer systems.
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Able to communicate with others effectively both verbally and written, including those who have limited English skills.
• Maintain reliable attendance.
• Leadership and coaching skills
• Strong verbal and written communication skills
• Prioritization
• Attention to detail, accuracy
• Analytic skills
• Organizational skills
• Negotiation skills

Nice To Haves

• 1 year warehouse experience preferred.

Responsibilities

• Assist customers and donors in a timely and courteous manner.
• Ensure that quality customer service and good customer relations are provided.
• Effectively manage store budget.
• Ensure that donated and used goods are processed appropriately from the time received through stocking on the sales floor.
• Ensure that sales transactions are rung up and reported accurately, that all moneys are collected, counted, and deposited securely.
• Report operations and safety statistics accurately and timely.
• Work effectively with other Evergreen Goodwill departments as needed.
• Ensure that the store and surrounding premises are kept clean and free of safety hazards.
• Comply with all Evergreen Goodwill policies and procedures.
• Uphold safe work practices in support of a safety culture through awareness and observation; train and educate employees of safety requirements; reports any potential hazards or accidents.
• Perform other duties as assigned.
• Carries out supervisory responsibilities in accordance with Goodwill’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; monitoring performance; rewarding and disciplining employees; and addressing complaints and resolving problems. Partner with People Relations as needed and appropriate.

Benefits

• A health plan that includes medical, dental, vision and prescription coverage
• 100% Employer-paid life, accidental death and dismemberment (AD&D), and long term disability insurance (for salaried employee)
• Voluntary supplemental coverage for life, accident, illness, and short- and long-term disability
• Flexible Spending Accounts (FSA) Plan
• Roth and 403(b) Retirement Savings Plan program
• Paid vacation, (9) holiday and sick time
• Limited paid time off for Jury Duty and Bereavement Leave
• Employee discounts
• Employee referral bonus
• Employee Assistance Program (EAP)
• Mentorship Program
• Career Advancement Opportunities
• Paid Job Training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED