Manager In Training

Sidecar Doughnuts and Coffee•Culver City, CA

17d•$23 - $34•Hybrid

About The Position

Sidecar Doughnuts & Coffee is seeking a dynamic leader with a passion for delivering exceptional guest experiences and developing future leaders. This role is ideal for someone who thrives in a fast-paced environment where no two days are the same. As a Manager-In-Training (MIT), you will play a pivotal role in driving the success of the establishment. Sidecar Doughnuts & Coffee is described as one of the most exciting brands in the industry, a benchmark concept, and one of the busiest in the country. They emphasize a serious commitment to their service, product, and design, aiming to make Sidecar the happiest part of their guests' day. The company believes in taking care of its people by creating a safe and inclusive environment with growth opportunities, competitive compensation, and benefits.

Requirements

3+ years in restaurant management or a similar leadership role in hospitality.
Proven ability to motivate and lead diverse teams effectively.
Humble, Hungry, Mindful characteristics.
Coachable: welcome and receive constructive feedback.
Team Player: act and speak with the mindset of “we” rather than “I”.
Helpful and Supportive: look for opportunities to serve and support the team and guests.
Self-Motivated: display a desire to grow and learn.
Inspired: motivated to do your job well.
Hard-Working: know your role and commit to it. Take initiative and seek more responsibility.
Self-Aware: aware of your feelings and how they may affect your work and others.
People-Aware: can read the temperature of the room, verbal and non-verbal communication (body language) of co-workers and customers, and respond respectfully and supportive.
Situationally Aware: can recognize and navigate a variety of scenarios. Can remain poised and calm in most stressful situations, leading to positive outcomes.
Customer-Focused Approach: A passion for creating exceptional guest experiences.
Problem-Solving Abilities: A knack for thinking on your feet and making sound decisions under pressure.
Business Acumen: A solid understanding of budgeting, P&L statements, and cost control.
Communication Skills: Strong verbal and written skills to present to executive leadership and interact with staff, vendors, and guests seamlessly.
Applicants must be flexible to be assigned to any of our locations once training is completed.
Training will be completed in stages and at multiple locations over 7 weeks.
Applicants must be willing and able to travel to various locations until assigned to one of our locations.

Responsibilities

Be trained and developed to be a driving force behind day-to-day operations, team development, and guest satisfaction.
Learn and execute all food and beverage recipes, joining the production line from time to time.
Oversee daily operations, ensure compliance with health and safety standards, and maintain a clean, organized, and efficient work environment.
Monitor service quality, promptly address guest feedback, and ensure every customer is delighted.
Foster a safe, welcoming, and positive working environment for the team, ensuring each individual feels heard, seen, and valued.
Manage budgets, monitor costs, and implement strategies to maximize revenue and profitability.
Collaborate on marketing initiatives, community outreach, and special events to enhance the restaurant’s visibility and reputation.
Leverage the application pool to identify, interview, and hire your team.
Inspire, train, and mentor your team to exceed performance expectations and deliver top-notch service.