Manager in Training

SBM Management Services•Florence, KY

13d•Onsite

About The Position

SBM’s Manager-in-Training (MIT) is a rigorous 9-week program built to develop emerging leaders through on-the-job training and structured professional development. Graduates leave with a strong operational foundation, enhanced leadership abilities, and the confidence to drive performance across SBM sites. Candidates must be able to relocate for the role. The Assistant Operations Manager will be responsible for assisting with coordinating and directing operations necessary to carry out contractual responsibilities between SBM and customers including all necessary planning, supervision, budgeting, vendor and supply contact, customer relations and other high level managerial or supervisor responsibilities.

Requirements

A.A. Degree required in Business Management, or a related field with 2+ years of experience, or equivalent combination of education and experience.
Completed all safety and task training certification.
Ability to read and interpret instructions, procedures, manuals, and other documents.
Strong verbal and written communication skills.
Knowledge of cleaning methods and equipment and willing to share with team.
Knowledge of the upkeep and care of the cleaning equipment.
Knowledge of cleaning compounds and chemicals, and their safe, efficient use.
Customer service, problem solving, time management, project management, planning, excellent communication, presentation, interviewing, coaching, and training skills.
Knowledge of Microsoft Office and Computer Skills.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Ability to effectively present information and respond to questions from groups of managers, customers, employees, and general public.

Nice To Haves

Bilingual in Spanish/English is a plus but not required.
Bachelor's degree is preferred but not required.
CPR/AED/First Aid certification a plus
Bilingual a plus
May be required to have a valid driver’s license.
May be required to be forklift certified.

Responsibilities

Assist with developing work schedules to ensure adequate service
Prepare schedules for service personnel, assigns personnel to routes
Assist with inspection and evaluation of establishment for program compliance, i.e., safety, quality, and service
Assist with inventory supplies and equipment
Investigate and promote improved equipment and methods
Review customer requests for service to ascertain cause for service request, type of malfunction, and address with manager
Assist with implementation and execution of policies and goals
Inspect plant and evaluate use of space and facilities
Assist with plan, budget, and schedule modifications including cost estimates bid sheets and contracts
Participate in the development of long-range plans, conceptual designs, and capital outlay requirements for program/process improvements
Assist with coordination of program specifications, requirements for proposals and contracts, and associated documents
Maintain a safe work environment for self and employees
Assist with compliance with local, state, and federal regulations, such as, FLSA, OSHA, ADA, etc.
Act as liaison between company, customers, clients, employees, and subcontractors
Review correspondence concerning contractors and responds as appropriate
Establish and maintain contact with contractors to ensure the smooth working of the contract process
Conduct and attend meetings to communicate top down, and bottom up on a consistent real time basis, with customers, clients, and employees
Assist with human resource concerns and issues
Carries out management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, planning, assigning, and directing work; performance evaluations; rewarding and disciplining employees; addressing complaints and resolving problems.
Ensure employees are properly trained on tasks and safety requirements.