Manager In Training/Sales Representative

Southwest Title Loans, Inc•Tempe, AZ

1d•Onsite

About The Position

As an essential worker in your community, you will provide financial choices to customers experiencing short term financial hardship. As an organization, we have taken great strides to ensure a healthy and safe environment for our coworkers and customers across the nation, while continuing to offer the loan products and financial services our customers need. If you are interested in a growing career where you can help those in your community, we have a position for you! The role of Manager In Training is the first point of contact for our customers. Our MIT's learn all aspects of our business and culture and use that knowledge to provide our customers the best loan products and financial services to meet their individual needs. We are seeking driven individuals capable of handling multiple accounts while treating each customer as if they are our only customer.

Requirements

High School Diploma or equivalent
Must be able to work 40 hours per week including Saturdays
Satisfactory completion of pre-employment screenings
Reliable form of personal transportation and valid Driver’s License
Fluent in English
1+ years Customer Service, Sales or Collections experience
General understanding of basic math and capability to learn
Pleasant and inviting phone voice
Ability to approach a stranger like a friend

Nice To Haves

Teamwork mentality developed through team sports
Some college or military experience
Passion for Customer Service
Passion for Winning
Fluent in Spanish

Responsibilities

Provide financial choices to customers experiencing short term financial hardship.
Act as the first point of contact for customers.
Learn all aspects of the business and culture.
Provide customers with the best loan products and financial services to meet their individual needs.
Handle multiple accounts.
Treat each customer as if they are our only customer.