Manager, Implementation Tooling & Deployment Automation

Roche • Indianapolis, IN

22h • Hybrid

About The Position

The Manager, Implementation Tooling & Deployment Automation delivers strategic and operational leadership for a specialized software engineering team focused on building deployment, installation, and configuration tools. This role is essential in advancing the efficiency of our field and support organizations by transforming manual configuration tasks into streamlined, automated workflows. Beyond regional execution, this leader will define and drive a collaboration model with global colleagues, ensuring regional technical innovations contribute to the global tooling roadmap and that global solutions are optimized for local implementation needs.

Requirements

• Bachelor’s degree in Computer Science, Software Engineering, or a related technical field.
• 3-4 years of direct or indirect leadership of software development or technical operations teams.
• Proven ability to navigate complex, matrixed organizations.
• Experience developing collaboration models that bridge the gap between regional implementation teams and global development hubs.
• Understanding of modern software development practices.
• Ability to lead a team of developers while effectively communicating technical needs to non-technical stakeholders.

Nice To Haves

• Experience in Molecular, Biochemistry, or Clinical Laboratory environments.
• Experience in healthcare core lab or clinical environments.
• Advanced negotiation and influencing skills, specifically in a global/multi-cultural context.
• Knowledge of regulatory environments (FDA, GMP, ISO).
• Excellent written and oral communication skills, with the ability to present technical roadmaps to executive leadership.
• Ability to travel (approximately 10–20%) to collaborate with global partners and observe field implementation.

Responsibilities

• Provide organizational and group leadership for a team of 5, overseeing the architecture and delivery of complex software components used for the installation and configuration of digital healthcare solutions.
• Develop and maintain a structured partnership with global engineering and product teams. Act as the primary regional advocate to ensure that global tool development aligns with local field requirements and that regional successes are scaled globally.
• Partner with Implementation, Support, and Marketing departments to identify bottlenecks in the deployment lifecycle. Oversee the analysis and design of "setup engines" and automated wizards that reduce "Time-to-Live" and eliminate manual configuration errors.
• Direct the programming, debugging, and modification of internal tools, ensuring they are robust, user-friendly, and compliant with healthcare regulatory standards (FDA, GMP, ISO).
• Establish and manage departmental budgets, tactical plans, and full employment decisions, including the professional development and performance management of the engineering staff.
• Define and track KPIs related to deployment speed and tool adoption. Represent the team’s impact in Quarterly Business Reviews (QBRs) and global stakeholder meetings.
• Maintain and continuously improve the quality system, ensuring all internal tools operate reliably within a field/flexible work environment.

Benefits

• Relocation benefits are available for this posting.
• This position is eligible to earn incentive compensation that is calculated and paid in accordance with the applicable Incentive Compensation Plan for the role.
• This position also qualifies for the benefits detailed at the link provided below. https://roche.ehr.com/default.ashx?CLASSNAME=splash

What This Job Offers

• Job Type: Full-time
• Career Level: Manager