Manager, Imaging Operations
About The Position
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Iron Mountain is seeking an experienced and dynamic Imaging Operations Manager to join our Business Operations team. In this role, you will be responsible for driving site financial performance, managing end-to-end imaging workflows, and leading a multi-shift team while maintaining absolute compliance with security protocols and chain-of-custody standards.
Requirements
- 5 to 7 years of experience in computer operations, document imaging environments, or third-party logistics.
- Strong knowledge of high-volume document management workflows, advanced data analysis tools, and industry-standard imaging software.
- Proven ability in people leadership, specifically managing large teams of 50 to 100 members across multiple shifts, driving stakeholder engagement, and implementing continuous improvement methodologies.
- Bachelor’s degree
Responsibilities
- Oversee site financials to promote positive revenue and margin trends while directing capacity planning, equipment utilization, and comprehensive disaster recovery processes.
- Guarantee all physical and digital document handling processes strictly align with organizational security policies, internal imaging standards, and local labor laws to maintain an audit-ready environment.
Benefits
- Paid time off and holidays to support your work-life balance.
- Flexible work options or alternative work options to support work–life balance (where applicable).
- Comprehensive health, wellness, and retirement plans.
- Opportunities for continuous learning and professional growth through our development programs.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
