Manager, Imaging Operations
About The Position
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Job Summary Iron Mountain is seeking an experienced and proactive Manager, Document Imaging Operations to join our Imaging Operations team. In this role, you will be responsible for managing day-to-day branch imaging operations, overseeing multiple shifts, and driving site financial performance through workflow optimization and capacity planning. This role is not in the medical field. It is a technical operations and logistics role focused on digital imaging, document management, and workflow technology.
Requirements
- 5 to 7 years of experience in computer systems and imaging operations, with 2 to 3 years of experience in management.
- Strong knowledge of Windows environments and imaging software, such as Kofax.
- Proven ability in people leadership, financial management (focusing on revenue and margin), and capacity planning.
- Bachelor’s degree in Business or Computer Science or equivalent professional training.
Responsibilities
- Oversee all activities related to imaging operations, including multiple projects and programs across various shifts, while ensuring all imaging equipment is properly maintained.
- Analyze workflow performance indicators to coach direct reports and partner with sales and account management teams to support customer site tours and project implementations.
- Coordinate local operations to maintain proper chain of custody and ensure that all security policies, disaster recovery processes, and organizational standards are strictly followed.
Benefits
- Paid Time Off: Including vacation days, sick days, floating holidays, and paid volunteer days.
- Comprehensive health, wellness, and retirement plans: Medical, Dental, Vision (starting Day One), and Fidelity 401(k) with match.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
5,001-10,000 employees
