Manager, Identity & Access Management

Baptist Health

9d • Hybrid

About The Position

The Manager, Identity and Access Management shall be responsible for overseeing the planning, implementation, operation, and continuous improvement of Identity and Access Management (IAM) program. This role will provide both technical leadership and administrative oversight to ensure secure, efficient, and compliant identity lifecycle management across the enterprise. The Manager will lead the IAM team, direct IAM system configuration and integration activities, and support identity governance. Additionally, the Manager will ensure effective authentication and authorization controls, and partner with Cybersecurity, IT, HRIS, and business leaders to maintain strong identity security practices that support clinical and business operations. This position may have additional duties assigned that are within scope of the role.

Requirements

• High school diploma or equivalent required.
• Minimum 4 years progressively responsible experience in Identity & Access Management, IT Security, or Enterprise Systems Administration required.
• Minimum 1 year in a leadership, supervisory, or technical team lead role required.
• Experience with identity governance tools, Active Directory / Entra ID, SSO/MFA technologies, and privileged access management required.
• Microsoft SC-300 or SC-100 certification required (or ability to obtain within 6 months of hire at employer’s expense).
• One or more of the following required: CompTIA Security+, CySA+, CASP+, CCNA, CISSP, CISM, CISA, Microsoft cybersecurity or identity certification, any GIAC certification, or other recognized Information Security certification.
• Strong understanding of enterprise identity and access management principles, including identity lifecycle, governance workflows, access certification, role engineering, identity analytics, and entitlement management.
• Demonstrated experience administering and architecting modern IAM technologies including Active Directory / Entra ID, MFA, SSO, IGA platforms, directory synchronization, and privileged access management.
• Knowledge of regulatory and security frameworks applicable to healthcare, including HIPAA, HITRUST, NIST, Zero Trust, and security best practices related to identity controls.
• Ability to design, implement, and continually improve IAM processes, standards, and automation to enhance efficiency, reduce risk, and strengthen security posture.
• Proven team management skills, with the ability to motivate and drive performance in a dynamic environment.
• Experience leading technical teams, providing mentorship, prioritizing workload, and supporting performance development.
• Excellent analytical and problem-solving abilities, with a proactive approach to resolving issues and improving service delivery.
• Strong interpersonal and communication skills, with a focus on relationship-building and effective collaboration across diverse groups.
• Strong commitment to providing excellent customer service.
• Experience overseeing IT project activities, including planning, execution, and monitoring.
• Ability to prioritize tasks and manage multiple project activities simultaneously.
• Knowledge of cybersecurity best practices and experience implementing security measures on end-user computing devices (workstation, laptops, tablets, peripherals, etc.).
• Strong skills in creating and maintaining detailed documentation for processes, procedures, and troubleshooting guides.
• Ability to work in a fast-paced environment and adapt to changing technologies and business needs.

Nice To Haves

• Bachelor’s degree in Information Technology, Cybersecurity, Computer Science, or related field preferred; equivalent experience considered.
• Experience in healthcare or other highly regulated environments preferred.
• Additional industry recognized certifications preferred (GIAC, CompTIA, Microsoft, ISACA, INE, ISC², etc.).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED