Manager IDD Care Management

COLUMBUS MEDICAL SERVICES LLC•Augusta, GA

7d•$0 - $80,000•Hybrid

About The Position

The Manager of Care Management supports the Executive State Director in overseeing statewide operations, strategic planning, and service coordination. This role ensures the effective delivery of services for individuals with intellectual and developmental disabilities by guiding a team of Community Navigators and Team Leaders. The Manager serves as a mentor, promoting quality, compliance, and continuous improvement across the team.

Requirements

Requires Bachelor’s degree in Human Services or a related field or Associate degree in Human Services plus 2 years of experience in related field.
A minimum of five years of case management experience, including at least two years in a supervisory capacity.
Demonstrated experience working with individuals who have intellectual and developmental disabilities.
Proficiency in Microsoft Office 365.
Strong planning, organizational, and problem-solving skills.
Ability to interpret policies, analyze data, and recommend solutions.
Effective written and verbal communication skills.
Ability to build and maintain professional relationships.
Knowledge of service planning principles and regulatory compliance.

Nice To Haves

Prefers one year case management supervisor expeierence.

Responsibilities

Supervise a team of Team Leaders, ensuring timely completion of all contract deliverables.
Conduct regular supervision, performance evaluations, and goal setting for team members.
Oversee onboarding/offboarding processes, system access, and training compliance in collaboration with internal departments.
Facilitate team meetings, in-service trainings, and ensure adherence to training requirements.
Monitor caseload ratios, assign individuals, and manage transitions between agencies.
Support the Executive Director in monitoring contract compliance, service quality, and reporting accuracy.
Assist in developing and implementing annual work plans aligned with strategic goals.
Foster a collaborative, respectful, and inclusive team environment.
Ensure compliance with all agency policies and regulatory requirements.
All other duties as assigned.