Manager I, Revenue Operations

Pinterest • San Francisco, CA

1d • Hybrid

About The Position

Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.
Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible.
At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI.
Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here.
We’re looking for a Billing Manager to lead global ads billing operations and a small team of revenue operations specialists. This role will own month‑end billing, invoicing accuracy, and billing‑related SOX controls, while driving process improvements and tooling in partnership with Billing Engineering and our Finance transformation teams.
This is a hands-on people manager role: you’ll both manage and coach the team and be directly involved in complex investigations, reconciliations, and escalations.

Requirements

• 5+ years of experience in revenue operations, billing, or revenue accounting, including hands‑on work in a large or fast-growing company.
• 2+ years of management experience leading analysts or specialists in finance, billing, or AR.
• Strong working knowledge of order‑to‑cash processes, including invoicing, billing adjustments, AR, and revenue recognition interactions.
• Experience operating in a SOX‑compliant environment and working with external auditors.
• Comfort working with large data sets and systems such as Oracle R12 or another tier‑one ERP, plus CRM (e.g., Salesforce) and BI tools (e.g., Tableau or similar).
• Excellent communication skills and a track record of partnering with cross‑functional teams (Sales, OM, Engineering, Product, Data).

Responsibilities

• Lead global billing operations for ads, including month‑end billing runs, invoice generation, and coordination with Order Management and Sales to ensure accurate, timely invoicing in line with close calendar and SLAs.
• Own month‑end billing review and SOX controls, approval of higher‑risk billing adjustments, and sign‑off on key invoicing controls.
• Manage complex billing adjustments and reconciliations, overseeing makegoods and other adjustments.
• Serve as the primary billing point of contact for Collections, and Sales on escalations, invoice issues, and advertiser/agency questions, ensuring clear communication and timely resolution.
• Manage and develop the Billing team, setting priorities, balancing workloads, and driving clear expectations, feedback, and career development for specialists.
• Drive process and systems improvements using AI and partnering with Engineering, Product and CAO Transformation teams to reduce manual work, enhance dashboards and automation, improve data quality, and strengthen OTC billing controls.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees