Manager I, Inside Sales Engineering
About The Position
Samsara is seeking an experienced and results-driven Sales Engineering Manager to focus on our Enterprise Core business. You should have experience managing and ideally growing a dispersed sales engineering team in a high-performance environment. Our Sales Engineering team is full of problem solvers and tinkerers who are not afraid to get their hands dirty (literally) and play a critical role in demonstrating and communicating the value of Samsara’s platform with our largest customers. As a leader within the Sales Engineering division, you will lead and manage a team of Sales Engineers while also contributing to the enhancement and scaling of our Sales Engineering motion. This role requires a blend of strategic thinking, strong leadership, and a passion for creating solutions that provide real world value to our customers. This is a remote position open to candidates residing in the US-TOLA region (Texas, Oklahoma, Louisiana and Arkansas). This position requires travel up to 50% of the time and proximity to an international airport. Relocation assistance will not be provided for this role.
Requirements
- Bachelors’ of Science degree from a 4 year accredited university
- 5+ years of professional experience in hands on engineering, pre-sales, customer success, or customer/product support capacity
- 2+ years of sales engineering management experience
- Experience with Software Product sales; Infrastructure, SaaS
- Knowledge in one or more of these areas of expertise: IoT, Networking / Security, SaaS, Cloud Technologies, or Physical Security
- Strong technical and business acumen
- Excellent communication, customer service, and interpersonal skills
- Ability to partner with a broad coalition of stakeholders, ranging from sales, product, marketing, support, customer success and from individual contributors to executive team members across the organization
- Demonstrated leadership, creativity, and problem solving abilities
- Excellent presentation and organizational skills
- Ability to work in a fast paced dynamic environment
- Ability to travel as needed
Nice To Haves
- Bachelors’ of Science degree or advanced education in Electrical Engineering, Computer Science, Mechanical Engineering, Industrial Engineering, or related discipline
- Hobbyist interest in working with things driven by electronic systems (car audio installation/classic car restoration, home automation, building things with raspberry pi, arduino, etc.)
Responsibilities
- Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
- Hire, develop and lead an inclusive, engaged, and high performing Sales Engineering team
- Manage individual and team performance ensuring our partnership with sales, product, support and customer success teams are productive and efficient
- Work with Regional Sales Managers on account planning, strategy and sales call activity
- Manage escalations (product issues, feature requests, etc.) in a pre-sales environment
- Participate in customer / prospect calls as a trusted advisor
- Partner with other Sales Engineering leaders to improve the overall Sales Engineering organization at Samsara
Benefits
- Relocation assistance will not be provided for this role.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
