Manager I, Documentation
About The Position
The Documentation team creates engaging and informative technical content, particularly our public product documentation: Datadog Docs. This is an opportunity for a Documentation Manager to help us deliver high quality technical documentation and lead one of our growing documentation teams. Our team is hands-on with the technologies that Datadog monitors, and collaborates with technical and product teams to create technical documentation for our APIs, SDKs, developer and security tools, and community developed integrations — thousands of pages of content! This role is remote in North America.
Requirements
- 5-10 years experience researching and developing documentation for technical topics, like databases, APIs, cloud infrastructure, and performance and security monitoring.
- 2-5 years experience managing a small team of technical writers, coaching their performance, guiding their career journey, and breaking down complex projects into achievable plans.
- Publicly available technical writing samples.
- Comfortable reading at least two programming languages (e.g. Ruby, Python, Go, bash).
- Written or managed documentation as code, and are familiar with modern infrastructure such as IaaS cloud services and containers, as well as Git/GitHub and CI/CD tooling.
- Enjoy partnering with product managers, developers, and other SMEs to create robust technical documentation for developers and other types of users.
Responsibilities
- Manage 3-5 technical writer direct reports, overseeing their day-to-day, helping them make and manage effective content project plans, formally supporting their growth and development, and fostering an environment that encourages positive engagement and performance.
- Partner with our Product and Engineering teams to create and maintain public documentation for users, developers, and SREs, helping them succeed with Datadog products, features, SDKs, APIs, and developer tools.
- Experiment with the product, dig into source code, and interview subject matter experts to research technical details for documentation.
- Collaborate with our contributor community and greater Documentation team to develop and improve documentation standards and processes.
Benefits
- New hire stock equity (RSUs)
- Employee stock purchase plan (ESPP)
- Continuous professional development
- Product training
- Career pathing
- Intradepartmental mentor and buddy program for in-house networking
- An inclusive company culture
- Ability to join our Community Guilds (Datadog employee resource groups)
- Access to Inclusion Talks, our Internal panel discussions
- Free, global mental health benefits for employees and dependents age 6+
- Competitive global benefits
- Healthcare
- Dental
- Parental planning
- Mental health benefits
- 401(k) plan and match
- Paid time off
- Fitness reimbursements
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
