Manager, Hyrox Operations

Centr•Norco, CA

8d•$85,000 - $95,000•Hybrid

About The Position

This role serves as a crucial link between CENTR and Hyrox, focusing on operational efficiency, product validation, innovation, and strategic partnership growth. The Manager, Hyrox Operations will be responsible for streamlining communication, managing complex logistics, and ensuring seamless scalability of operations. They will act as the eyes and ears on the ground during Hyrox events, monitoring equipment performance, gathering athlete feedback, and mitigating risks. Additionally, this role will contribute to the product innovation pipeline by translating data into actionable insights and identifying opportunities for new co-branded products. Strategic growth will be supported by identifying commercial opportunities and ensuring a unified brand voice. The ideal candidate is a hands-on problem solver with a passion for fitness, strong operational and project management skills, and the ability to thrive in fast-paced event settings.

Requirements

Deep understanding of and prior HYROX competition participation preferred
Passion for fitness and proven experience in operations, logistics, or supply chain management, preferably within the fitness, sports, or event production industry.
Strong project management skills with the ability to coordinate complex, multi-stakeholder initiatives and meet tight deadlines in high-pressure environments.
Analytical mindset with the ability to translate on-the-ground performance data and athlete feedback into actionable product and process improvements.
Exceptional communication skills, capable of bridging the gap between field operations teams and technical product/engineering departments.
A hands-on, "boots on the ground" problem solver who thrives in fast-paced event settings and is comfortable with travel.
Strategic thinker who can identify commercial opportunities and represent brand values effectively in a professional, high-performance partnership context.
Highly organized and detail-oriented, with the ability to manage inventory, asset workflows, and event documentation with precision.

Responsibilities

Streamline communication between CENTR and Hyrox, ensuring cross-functional alignment on timelines, shipping, and event execution.
Provide 24/7 availability for HYROX, ensuring instantaneous reaction to needs.
Oversee the supply chain of equipment, apparel, and promotional materials for Hyrox events, minimizing stockouts and logistical delays.
Standardize operational workflows to enable seamless scaling of the partnership to new cities, countries, and larger event formats.
Monitor CENTR equipment and apparel performance during Hyrox races, assessing wear and tear.
Gather qualitative feedback from Hyrox competitors and trainers regarding product comfort, durability, and functionality.
Identify potential product failures or safety concerns on the competition floor.
Collect athlete feedback and monitor equipment performance, wear, and failures at HYROX events to support Engineering.
Translate on-the-floor performance data and athlete feedback into actionable insights for CENTR’s R&D and product development teams.
Identify market gaps to conceptualize and champion new, Hyrox-specific gear or digital features for CENTR to develop.
Ensure CENTR’s product roadmap aligns with evolving Hyrox competitive standards and training trends.
Coordinate field validation of prototypes and design improvements with Engineering.
Support Sales and Marketing by identifying onsite activation opportunities, VIP experiences, or digital integrations.
Ensure CENTR’s presence at Hyrox events seamlessly blends fitness performance with premium lifestyle.