Manager, Human Resources (H)

University of Miami•Miami, FL

About The Position

The Manager, Human Resources is responsible for managing Human Resources support staff to ensure timely delivery of HR services. This role involves counseling and advising employees and managers on internal employee relations practices, procedures, and overall organizational policies. The position works closely with management and employees to improve work relationships, build morale, and increase productivity and retention. Key responsibilities include initiating and executing Work Environment Assessments, conducting and resolving complex employee relations issues through thorough investigations, and summarizing findings and recommendations. The role also involves conducting routine meetings with business units to assist clients in meeting strategic objectives, ensuring compliance with University policy, procedures, employment laws, and guidelines, and providing guidance to leadership staff. Additionally, the Manager will assist with departmental restructuring, succession planning, job description development, and salary offer negotiations. Establishing and maintaining open communication lines, organizing and maintaining HR information in the ERP system, generating and analyzing reports, and completing special projects are also integral parts of this role. The position also focuses on establishing and assessing internal controls and ensuring compliance with University policies and procedures.

Requirements

Bachelor’s degree in relevant field required
Minimum 5 years of relevant experience required
Operational Management: Optimizes day-to-day operations and processes for efficiency and effectiveness.
Organizational Development: Ability to implement strategies to improve organizational effectiveness, engagement, and manage change.
Financial Oversight: Knowledge of financial operations and management.
Team Leadership: Ability to create and maintain a cohesive and productive team environment, build positive working relationships and work collaboratively with others.
Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
Communication: Strong verbal and written communication skills to convey ideas clearly and persuasively.

Responsibilities

Manages Human Resources support staff to ensure timely delivery of HR services.
Counsels and advises employees and managers on internal employee relations practices, procedures and overall organizational policies.
Works closely with management and employees to improve work relationships, build morale and increase productivity and retention.
Initiates, develops and executes Work Environment Assessments, to determine areas for improvement.
Conducts, manages and resolves complex employee relations issues, to include thorough and objective investigations, and a comprehensive review of evidence/documentation.
Summarizes investigation findings and recommendations.
Conducts routine meetings with respective business units, to include the general employee population, to assist clients in meeting/exceeding their strategic objectives. Recommends new approaches to affect continuous improvement.
Ensures all requested personnel actions are compliant with University policy and procedures, as well as adhere to established employment laws and guidelines. Provides the appropriate guidance to leadership staff.
Assisting with departmental restructuring, succession planning, job description development and revisions, as well as review and negotiation of salary offers, promotions, etc., for assigned clients.
Establishes and maintains open lines of communication, both verbal and written, with all client groups to effectively represent department services and provide HR services that meet client needs and facilitate change.
Organizes, inputs and ensures the maintenance of HR information into the enterprise resource planning (ERP) system.
Generates and analyzes a variety of reports to develop and recommend solutions, programs and or policies to the client base.
Facilitates the processing and distribution of reports as needed.
Completes special projects or assignments as required, which may include administering employee recognition programs, participation on committees, and coordination of special events etc.
Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Ensures employees are trained on controls within the function and on University policy and procedures.