Manager, Human Resources (Operations & Union/Labor Relations)

Delta Utilities Services•New Orleans, LA

20d•Onsite

About The Position

The HR Manager Operations position is a strategic partner responsible for collaborating with Sr. Operations Leadership to align business objectives with employee abilities and performance in order to achieve desired outcomes. The HRM Operations serves as a strategic partner to Sr. Operations Leaders on human resources related issues. This position will formulate HR strategies and initiatives that deliver value-added service to management and employees reflecting the business objectives of the organization. The HRM Operations maintains an effective level of business literacy about the company’s financial position, midrange plans, culture and competition. Bridging management and employee relations by addressing demands, grievances or other issues. Collaborating with Talent Acquisition Managing regarding the recruitment and selection of talent for operations.

Requirements

Bachelor’s degree in Human Resources, Business Management, Organizational Development or related field of study.
Minimum of 10+ years of HR related experience in a generalist role/business partner role.
3+ years’ experience in labor relations.
Proficient in Microsoft Office and preferable HRIS, experience with G&A PEO preferred.
Working knowledge of federal and state HR laws and regulations, international experience a plus.
Ability to collect, interpret, and/or analyze complex data and information.
Breadth of business acumen skills, along with the ability to problem solve and effectively utilize critical thinking skills.
Strong leadership, interpersonal, influencing and negotiation skills.
Proven ability to collaborate across divisions with internal HR peers, stakeholders, operating leaders as well as influence all levels of management.
Demonstrated ability to make independent decisions, evaluate talent, and manage conflicting priorities in a dynamic environment.
Takes initiative, thrives in a fast-paced environment and requires minimal supervision.
Flexibility and ability to deal with ambiguity; should have strong resiliency to rapid change.
Demonstrates analytical capabilities; ability to influence with data driven recommendations.
Ability to drive results while managing multiple priorities.
Able to operate a personal computer, either desktop or laptop.
Able to sit for extended periods of time.
Able to operate a copy machine, fax machine, calculator, telephone and other miscellaneous office equipment.
Able to exert up to 10 Lbs. of force occasionally, and /or a minimal amount of force frequently to lift, carry, push or otherwise move objects.

Nice To Haves

MA in Human Resources
SPHR/PHR certification

Responsibilities

Contribute to the business strategy by helping business leaders identify, prioritize and build organizational capabilities, behaviors and HR processes.
Support internal clients by advising and counseling employees and managers regarding HR related matters.
Provide advice to Managers on union avoidance and labor relations (where appropriate), policy and processes (e.g. consultation requirements, management of local grievance/disciplinary procedures, arbitrations, etc.).
Integral to the negotiation planning and execution, issue identification, full project planning and preparation for contract bargaining agreements.
Lead execution of talent management initiatives in their regional and working with business leaders to establish development plans aligning resources with current and future business needs and standards.
Analyze trends and incorporate key business metrics in partnership with the HR group to develop solutions, programs and performance targets which improves HR and Business performance.
Work closely with management and employees to maintain positive working relationships, build morale and engagement, and increase productivity and planning.
Provide guidance and input on workforce planning and learning and development.
Participate in the talent acquisition process by developing managers’ candidate selection skills, and in some situations conducting interviews.
Provide performance management guidance and coaching to all levels of management; including coaching, counseling, career development and disciplinary actions.
Actively participates in regional leadership and employee meetings where appropriate.
Manages and resolves complex employee/labor relations issues.
Conduct effective, thorough and objective HR investigations and make recommendations for resolution while driving a culture of trust and respect.
Perform other job-related duties as assigned, within your scope of responsibilities.