Manager HR Solutions

CONA Services • Charlotte, NC

1d • Hybrid

About The Position

The Manager, HR Solutions is responsible for maximizing the value of companywide HR technology, including core HXM platforms for HR, talent management, recruiting, compensation, and analytics, as well as timekeeping platforms including UKG. The role partners with cross-functional subject matter experts to review system capabilities and utilization and supports initiatives that enhance and optimize solutions while ensuring accuracy, security, compliance with organizational policies and standards, and compatibility with current HR processes. In partnership with leaders in each Center of Excellence, the Manager provides technical support and informed recommendations to maximize value. The role also collaborates with IT and external vendors to troubleshoot issues, implement upgrades, and integrate new features and modules.

The position develops a team responsible for HR systems optimization and leads cross-functional projects from ideation through execution. It serves as a functional and process expert, supports and trains system users, analyzes reports and dashboards, and evaluates emerging HR systems trends and practices. The role is based in an office environment and requires attendance at the corporate office in Charlotte, North Carolina, at least four days per week.

Requirements

• High school diploma or GED.
• Five to seven years of work experience.
• Experience with UKG.

Nice To Haves

• Bachelor’s degree in Information Systems, Business Administration, or Human Resources.

Responsibilities

• Develop a team responsible for optimizing HR systems performance, functionality, and availability to meet current and future organizational and Center of Excellence partner needs.
• Lead cross-functional projects from ideation through execution, working with HR, IT, Finance, and other teams.
• Serve as a functional and process expert to improve the user experience and functionality of HR systems.
• Provide technical support, training, and guidance to HR staff and other system users, resolving issues and queries in a timely and professional manner.
• Generate and analyze system reports and dashboards, providing insights and recommendations to HR management and other stakeholders.
• Collaborate with IT and external vendors to troubleshoot issues, implement upgrades, and integrate features and modules while ensuring compatibility and alignment with organizational goals.
• Keep abreast of HR systems trends and developments and evaluate and recommend new solutions and best practices.

Benefits

• 401(k) match
• Health coverage
• Employee stock purchase plan
• Career growth pathways
• Dedicated training
• Personalized mentorship

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED