Manager, HR Solution Architect

Deloitte • Tampa, FL

1d • $134,500 - $265,100

About The Position

As a Manager, HR Solution Architect on Deloitte’s HR Business Process as a Service (BPaas) Solution Hub, you will turn complex client needs into commercially sound, delivery-ready HR managed-services solutions. The role combines operational modeling, market insight, technology enablement, and cross-functional collaboration to support active pursuits and help clients transform HR operations.

The HR BPaas Solution Hub brings together solution architecture, sales, delivery, pricing, commercial, and technology capabilities. The team designs scalable, technology-enabled managed-service models combining process design, workforce planning, global delivery, automation, analytics, and operational execution. Recruiting for this role ends on 11/06/2026.

Requirements

• Bachelor’s degree or equivalent experience.
• 6+ years of experience in HR outsourcing, business process outsourcing (BPO), shared services, or human capital management (HCM) managed services.
• 5+ years of experience translating client requirements into HR BPaas solution designs, staffing models, workforce plans, capacity models, productivity assumptions, or pricing inputs.
• 3+ years of experience building Microsoft Excel staffing calculators and scenario-analysis models.
• Ability to travel 0–30% on average, depending on the work, clients, and industries or sectors served.
• Ability to work independently and collaboratively as part of a team.
• Effective written and verbal communication skills.
• Meticulous attention to detail and quality of work product.
• Ability to build and sustain professional relationships.
• Ability to manage and prioritize multiple tasks in a fast-paced, dynamic environment.
• Strong interpersonal skills and professional demeanor.
• Ability to meet deadlines.
• Ability to mentor and provide clear guidance to others.

Nice To Haves

• 5+ years of experience supporting payroll, benefits, HR help desk, talent acquisition, or learning operations.
• 5+ years of experience applying Avasant, ISG, or Everest benchmark data to staffing, productivity, or operating-model business cases.
• 3+ years of experience developing blended delivery models across the United States, Mexico, and India.
• 3+ years of experience supporting proposal development, RFP responses, client presentations, or executive-level solution narratives.

Responsibilities

• Lead solution design for active HR BPaas and business process outsourcing (BPO) pursuits, translating client requirements, process volumes, and service expectations into operating models.
• Develop staffing, capacity, productivity, role-mix, and pricing inputs for HR processes, including payroll, benefits, HR help desk, talent acquisition, and learning.
• Evaluate delivery options in the United States, Mexico, and India; identify cost, capacity, risk, language, and time-zone trade-offs; and confirm feasibility with global delivery leaders.
• Partner with sales, account, delivery, pricing, commercial, and technology teams to validate assumptions, resolve dependencies, and advance time-sensitive pursuits.
• Apply third-party benchmarks and automation opportunities to strengthen business cases.
• Develop proposal and presentation content, build reusable solutioning assets, and support post-award handoffs.
• Lead projects or workstreams, manage and prioritize multiple tasks, meet deadlines, and mentor others with clear guidance.

Benefits

• May be eligible to participate in a discretionary annual incentive program, subject to program rules and applicable factors.
• Deloitte offers a broad range of employee benefits.
• Opportunities for professional development, including on-the-job learning, formal development programs, leadership opportunities, and mentorship.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager