Manager, HR Business Partner - Distribution Center

Shiseido•Groveport, OH

3d•Onsite

About The Position

Shiseido Americas is seeking a Manager, Human Resources to serve as the full-service HR generalist and sole on-site HR representative for their Distribution Center (DC) in Groveport, Ohio. This role supports approximately 200 employees across three shifts and five operating days per week. The Manager will provide hands-on support throughout the employee life cycle, including workforce planning, talent acquisition, onboarding, employee relations, performance management, learning and development, engagement, mobility, compliance, leave administration, and offboarding. The position requires close partnership with site leadership and HR Centers of Excellence (Payroll, Compensation, Benefits, HRIS, and Learning) to ensure timely solutions and a consistent employee experience. The role reports to the Director, Human Resources, based in New York.

Requirements

College degree or required work experience.
Human Resources certification (e.g., SHRM).
HR generalist experience supporting an hourly employee population in a distribution center, warehouse, manufacturing, or logistics environment.
Ability to independently manage competing priorities and provide hands-on support across the full employee life cycle.
Work 5 Days a Week on-site.
Impeccable integrity, transparency, and willingness to give and receive candid feedback.
Strong interpersonal, communication, listening, and consultative skills (verbal and written).
Ability to manage multiple work streams simultaneously, balancing day-to-day priorities with longer-term initiatives in a fast-paced environment.
Ability to work a flexible on-site schedule to build relationships and provide HR support across three shifts, including occasional early morning, evening, or off-hours coverage based on business needs.
Strong business acumen and ability to understand business issues and implications.
Strong analytics and problem-solving skills.
Ability to interact efficiently across all organizational levels.
Proficiency in the MS Office Suite, with advanced capability in Excel and PowerPoint.
Proficiency in TEAMS is highly valued.
Experience utilizing Success Factors or comparable HRIS platforms for transaction processing and data management is required.

Nice To Haves

Lean Six Sigma certification is desired but not required.

Responsibilities

Serve as the first point of contact for approximately 200 employees across three shifts, providing guidance on workplace questions, policies, benefits, attendance, leaves, employee relations, and other HR matters.
Partner with distribution center leaders, managers, and supervisors to foster a people-first culture, strengthen communication, anticipate workforce needs, and resolve employee and operational issues promptly and consistently across all shifts.
Collaborate with the Director, Human Resources on day-to-day site priorities, projects, employee relations issues, and engagement initiatives aligned with global and regional HR and supply network objectives.
Maintain a regular on-site presence five days per week, adjusting schedule as business and employee needs require across any shift to ensure accessible HR support.
Support full-cycle recruiting for hourly roles and select professional positions, including sourcing, screening, coordinating interviews, and supporting offer and pre-employment screening processes.
Partner with managers and supervisors on employee relations, performance management, coaching, corrective action, time and attendance, workforce scheduling, safety, workers’ compensation, accommodations, and leave administration.
Conduct prompt, objective workplace investigations, assess risk and options, document findings, and recommend resolutions to employee concerns, complaints, and policy violations.
Facilitate onboarding, including New Hire Orientation, completion of required paperwork, and 30-60-90-day check-ins.
Support the Corporate Talent Acquisition team with onboarding and executing key activities for the Hajimari Summer Internship Program.
Promote a value-enhancing culture and support the execution and measurement of Engagement action plans.
Collaborate with facility managers, supervisors, and employees on supply chain process improvement initiatives, including Lean Six Sigma.
Update and monitor HR dashboards to deliver real-time workforce analytics and insights.
Assist with implementing corporate compliance requirements and local HR policies and procedures.
Maintain awareness of employment law developments and changes in applicable regulations.
Complete other duties and special projects as assigned.