Manager, Housekeeping & Laundry Projects

Carnival Corporation•Miami, FL

19h•Hybrid

About The Position

The Manager of Housekeeping and Laundry Projects leads the planning, execution and follow-up of fleetwide housekeeping and laundry projects that keep Carnival vessels aligned to brand appearance standards. The position owns housekeeping brand standards for staterooms, public areas and meeting spaces, including new builds, dry docks and refurbishments along with floor care and upholstery program planning, shipboard signage, and uniform vendor liaison. High importance on project planning for dry-docks and in-service work and coordinating same with stakeholders in refurbishment, design as well as shipboard management. This position owns R&M and CAPEX budgeting, forecasting and tracking for soft goods and housekeeping equipment, including vendor relationships and negotiations.

Requirements

Bachelor's Degree in Hospitality, Hotel Management, Business or a related field.
Strong financial acumen: budgeting, forecasting and CAPEX/R&M tracking.
Strong analytical skills, including reporting in Excel and Tableau.
Strong creative and brand-building skills.
Project management across multiple concurrent shipboard initiatives.
Vendor sourcing, negotiation and relationship management.
Working knowledge of HESS procedures.
Proficiency with Outlook, Teams, Excel, PowerPoint, Tableau, Copilot, etc..
5+ years of Housekeeping leadership onboard a cruise ship or in a land-based hotel preferred.

Responsibilities

Develop project plans, presentations and SOPs covering fleetwide housekeeping brand standards for vessel look and upkeep (upholstery, furniture and carpet). Oversee implementation, monitors progress and engagement, recommends adjustments, and ensures shipboard leaders follow published procedures.
Creates and maintains standard Look Book guidelines for staterooms, public areas, meeting spaces and restrooms. Partners with Newbuilds, Refurbishment, Design, Hotel Maintenance/FMM and Guest Operations leaders so every element stays consistent and tracked across the fleet.
Leads ordering and logistics for fleetwide housekeeping projects and builds and executes department dry dock plans. Represents the department at dry dock meetings, supports new and alternative product sourcing, allocates CAPEX and R&M funds by ship, and resolves product, delivery and vendor issues raised by the ships.
Builds the annual plan and schedule for the Floor Care and Upholstery traveling teams across dry dock and in-service maintenance. Partners with Crew Operations on manning and scheduling communicates the plan to stakeholders, and confirms each ship's requirements are met on budget without disrupting guest service.
Owns budgeting, forecasting and tracking of R&M and CAPEX for soft goods and housekeeping equipment. Manages vendor relationships and negotiations, approves daily purchases and purchase orders, and maintains inventory control standards.
Partners with shipboard department heads, Marketing, Entertainment and Newbuilds to develop, order and refresh onboard uniforms and permanent signage fleetwide. Tracks signage by ship class, supports vendor negotiation and cost-efficiency reviews, and ensures DEI standards and Look Book consistency are met.
Develops the “Two-Minute Trainer” and similar tools with fleet housekeeping managers and directors to guide shipboard teams on R&M, CAPEX and system use (AMOS, AIMS, TGEM), supporting accurate requisition placement, tracking and execution.

Benefits

Cost-effective medical, dental and vision plans
Employee Assistance Program and other mental health resources
Company paid term life insurance and disability coverage
401(k) plan that includes a company match
Employee Stock Purchase plan
Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.
Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.
Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
Personal and professional learning and development resources including tuition reimbursement
On-site Fitness center at our Miami campus
Annual cash bonus program