Manager Housekeeping and laundry

Maquise•Toronto, ON

11d•CA$40,000 - CA$43,000

About The Position

The Manager Housekeeping and laundry position involves supervising, training, and inspecting the performance of housekeeping staff to ensure adherence to unit standards. This role is responsible for personnel management functions, including interviewing, selection, hiring, evaluation, and termination, in accordance with company standards, client contracts, and union agreements. The manager will coordinate and support all relevant activities of the housekeeping department, with a focus on Infection Control and Occupational Health & Safety. Responsibilities include conducting regular audits, managing staff attendance and breaks, completing payroll, preparing assignment sheets, and ensuring the security of assigned keys and equipment. The role also involves assisting staff to maintain high standards of cleanliness and service, and conducting staff training.

Requirements

At least two (2) years of Housekeeping Supervisory experience.
Working knowledge of all housekeeping procedures and laundry management with a strong emphasis on Infection Control, Standard Precautions and Health & Safety.
Excellent problem-solving and analytical skills both one-on-one and in group situations.
Ability to work under stressful conditions.
Ability to communicate effectively in written format and oral presentations.
Excellent administrative and organizational skills and an ability to prioritize.
Excellent computer skills.

Nice To Haves

Previous experience working in a unionized environment is preferred.

Responsibilities

Supervises, trains and inspects the performance of assigned housekeeping staff to ensure all procedures are completed to unit's standards.
Maintain responsibility and accountability for Personnel Management Functions of the department. Personnel Management includes new associate interviews, selection, hiring, evaluation and on occasion termination in accordance with Compass Standards, Client Contract and applicable Union Collective Agreement.
Coordinate and support all relevant activities of the housekeeping department with a special emphasis on Infection Control and Occupational Health & Safety.
Follows appropriate policies, procedures, job routines to meet the needs of the site.
Conduct regular audits to ensure employees are following proper cleaning procedures, document audits in electronic program.
Ensure assigned staff have reported to work and clocked in properly, document late or absent employees.
Document call offs and replace for any shift and coordinate assigned staff breaks.
Complete daily & weekly payroll requirements.
Prepare and distribute assignment sheets to staff and review priorities. Communicate additions or changes to the assignment sheets as they arise throughout the shift.
Assign designated keys, pagers, iPads to assigned staff. Maintain accurate record of such assignments and ensure security of keys.
Check all equipment used by staff for proper supplies, neatness, cleanliness and mechanical problems. Instruct designated personnel to correct deficiencies.
Assist staff to ensure highest standards of cleanliness and service and conduct staff training as assigned.