Manager Hospitality Sales (Caesars Palace LV)
About The Position
The Hospitality Sales Manager oversees the end-to-end coordination of social group room blocks and restaurant event bookings while promoting and cross-selling offerings across Caesars Entertainment. This role serves as a key point of contact for guests, managing inquiries, coordinating accommodations and dining experiences, and providing tailored recommendations to enhance each visit. The manager ensures seamless communication across departments, supports overall trip planning, and delivers a high-quality, personalized guest experience. The role includes partnering with Hotel Operations and Revenue Management to secure appropriate room types and pricing for groups of ten or more rooms, conducting site tours when needed, and proactively driving revenue through upselling premium accommodations, dining, and on-property activities. Additionally, the Hospitality Sales Manager manages restaurant group event planning from initial inquiry through execution, including site inspections, menu development, and coordination with restaurant leadership. The role is responsible for preparing accurate Banquet Event Orders, supporting event reconciliation, and completing basic accounting tasks within established timelines.
Requirements
- Experience in hospitality sales or event management.
- Ability to manage inquiries, coordinate accommodations and dining experiences.
- Skills in cross-selling and upselling.
- Proficiency in communication and interdepartmental coordination.
- Experience in partnering with hotel operations and revenue management.
- Ability to conduct site tours.
- Experience in restaurant group event planning.
- Skills in menu development and coordination with restaurant leadership.
- Ability to prepare Banquet Event Orders.
- Experience in event reconciliation and basic accounting tasks.
Responsibilities
- Oversee end-to-end coordination of social group room blocks and restaurant event bookings.
- Promote and cross-sell offerings across Caesars Entertainment.
- Serve as a key point of contact for guests, managing inquiries, coordinating accommodations and dining experiences, and providing tailored recommendations.
- Ensure seamless communication across departments and support overall trip planning.
- Partner with Hotel Operations and Revenue Management to secure appropriate room types and pricing for groups of ten or more rooms.
- Conduct site tours when needed.
- Proactively drive revenue through upselling premium accommodations, dining, and on-property activities.
- Manage restaurant group event planning from initial inquiry through execution, including site inspections, menu development, and coordination with restaurant leadership.
- Prepare accurate Banquet Event Orders.
- Support event reconciliation.
- Complete basic accounting tasks within established timelines.
Benefits
- PEOPLE PLANET PLAY framework
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
