Manager: HIM

Pagosa Springs Medical Center•Pagosa Springs, CO

1d•$59,800 - $92,456•Onsite

About The Position

Pagosa Springs Medical Center (PSMC) is seeking an experienced and forward-thinking Manager of Health Information Management (HIM) to lead our HIM Department. This leadership position is responsible for the integrity, security, accuracy, accessibility, and compliance of patient health information while overseeing coding, release of information, data quality initiatives, regulatory compliance, and departmental operations. This role offers the opportunity to work closely with Revenue Cycle, Informatics, Compliance, Quality, Clinical Leadership, and Providers to ensure the highest standards of documentation, coding accuracy, and health information governance throughout the organization. This is an on-site leadership position located in Pagosa Springs, Colorado. The Manager of HIM is expected to maintain a visible leadership presence, collaborate directly with clinical and operational departments, participate in hospital committees, oversee department staff, and support ongoing organizational initiatives. Candidates must be willing to work on-site at Pagosa Springs Medical Center. The Manager of HIM is responsible for the management and daily operations of the Health Information Management Department, including: Acquisition, analysis, maintenance, and protection of patient medical records, Health information privacy and security, Medical coding oversight and compliance, Release of Information (ROI), Data integrity and quality control, Regulatory readiness and accreditation compliance, HIM staff leadership and development, Strategic planning and department growth, Electronic health record optimization, Understanding and application of reimbursement methodologies.

Requirements

Bachelor's degree in Health Information Management or a related field required
Minimum two (2) years of experience in a healthcare-related field
Minimum two (2) years of supervisory or management experience in an electronic health record environment
Medical coding experience strongly preferred
Experience within a Federally Qualified Health Center (FQHC) environment preferred but not required
Strong knowledge of healthcare regulations and compliance requirements
Understanding of reimbursement methodologies
Knowledge of medical terminology and disease processes
Expertise in ICD-10, CPT, and HCPCS coding guidelines
Understanding of privacy, security, and confidentiality requirements in healthcare
RHIA (Registered Health Information Administrator) or RHIT (Registered Health Information Technician)
National Coding Certification through the American Health Information Management Association (AHIMA) or American Academy of Professional Coders (AAPC) required, or must be obtained within six (6) months of employment
Current AHA BLS (Heart Saver) certification
Microsoft Office Suite
Advanced Excel and data analysis capabilities preferred
Electronic Health Record systems
Reporting and data management software
Strong computer and project management skills
Strategic leadership
Strong critical thinking and problem-solving abilities
Exceptional communication and interpersonal skills
Ability to manage multiple priorities in a fast-paced environment
Commitment to compliance, quality, and operational excellence
Passion for supporting providers, staff, and patients through effective information management

Nice To Haves

Experience within a Federally Qualified Health Center (FQHC) environment preferred but not required
Advanced Excel and data analysis capabilities preferred

Responsibilities

Direct and oversee daily HIM operations
Lead, mentor, coach, and develop HIM staff
Conduct performance evaluations and performance improvement planning
Coordinate recruiting, interviewing, onboarding, and retention efforts
Facilitate department meetings and staff communication
Promote a culture of accountability, collaboration, and continuous improvement
Ensure completeness, accuracy, and integrity of patient medical records
Oversee coding quality and compliance with ICD-10, CPT, and HCPCS guidelines
Manage release of information processes
Monitor documentation quality initiatives
Address medical record amendments and patient information disputes
Maintain compliance with HIPAA and applicable privacy laws
Develop and maintain HIM policies and procedures
Ensure compliance with federal, state, and accreditation requirements
Maintain survey readiness
Monitor data security and privacy practices
Investigate and respond to quality and compliance concerns
Participate in Performance Improvement, Documentation Improvement, Medical Records, and EHR-related committees
Collaborate with Informatics and IT on EHR optimization initiatives
Support implementation of new technologies and workflows
Develop short- and long-term departmental goals
Monitor departmental KPIs and performance metrics
Prepare statistical and operational reports for leadership review
Develop and manage departmental budgets
Monitor staffing, payroll, and productivity
Forecast capital and technology needs
Participate in contract negotiations and vendor management
Support grant-related activities as needed