Manager, Healthcare Services People Partners

SelectQuote, Inc.•Overland Park, KS

About The Position

The Manager, Healthcare Services People Partners leads People Partnerships for SelectQuote’s growing Healthcare Services divisions. This role works closely with HCS leaders on people-related decisions, tailored learning and development, policies and procedures, and high-level associate relations. The manager oversees onsite HR Generalists at the pharmacies and guides them in applying culture best practices and people strategies that support business outcomes. The position requires a perceptive HR professional who can relate to people at all levels, provide comprehensive HR guidance, and build credible relationships with business leaders to support effective decision-making and organizational success. The position has direct supervisory responsibilities.

Requirements

Bachelor’s degree or equivalent.
At least 5 years of progressive HR partnership experience.
Demonstrated relationship management, consultative, and coaching skills.
Excellent verbal and written communication skills, with the ability to influence and build credibility across all levels of the organization.
Ability to maintain confidentiality.
Ability to make sound decisions and solve problems under pressure.
Sound judgment, initiative, and ability to manage competing priorities in a fast-paced environment.
Strong organizational and time management skills.
Knowledge of current legal requirements related to day-to-day associate management, reducing legal risks, and ensuring regulatory compliance.
Strong knowledge of federal, state, and local employment laws, regulatory compliance, and employee-relations best practices.

Nice To Haves

At least 3 years of proven supervisory or leadership experience.
UKG experience.
HR certification such as SHRM-CP, SHRM-SCP, PHR, or SPHR.

Responsibilities

Lead strategic partnerships with Healthcare Services business leaders.
Coach and mentor other positions in the department.
Partner with HCS leadership on strategic business planning, advise on HR and organizational strategies and decisions, and analyze data to develop solutions, programs, and policies.
Attend operational meetings and hold regular meetings with key business partners.
Identify and diagnose HR-related issues in the HCS business using data, internal policy, and industry best practices.
Administer human resource plans and procedures.
Ensure company policies are administered fairly and consistently, and communicate and implement necessary changes.
Work with management and associates to improve work relationships, build morale, and increase productivity and retention.
Support associate relations, including counseling on personnel and job-related conflicts, problem-solving, dispute resolution, investigations, performance issues, and review of termination requests.
Provide guidance on business unit restructures, workforce planning, forecasting, and succession planning.
Prepare and analyze departmental data reports, including monthly HR Business Reviews and associate surveys.
Identify training needs for business units and individual executive coaching opportunities.
Ensure compliance with federal and state employment and safety regulations.
Manage HR projects throughout the year.
Conduct additional training with business units as needed.
Oversee onsite HR Generalists at the pharmacies and lead them in driving culture best practices and people strategies.

Benefits

Competitive medical, dental, and vision insurance.
HSA/FSA.
Voluntary hospital indemnity, critical illness, accident insurance, and short-term disability.
Voluntary life insurance for the employee, spouse, and dependents.
Company-paid basic life insurance and long-term disability.
Retirement plan with employer match contribution and profit share.
Tuition reimbursement program.
Company perks and discount program.
Wellness and financial education resources.
Employee Assistance Program.
Incentive plans; eligible candidates may also participate in incentive compensation or short-term incentive plans.