Manager, Health Plan Marketing Communications, MCO (Remote, must reside in or near Illinois)

Molina Healthcare•Long Beach, CA

1d•Remote

About The Position

Molina Healthcare is seeking a Manager, Health Plan Marketing & Communications. This role is remote, with a strong preference for candidates residing in or near Illinois who are highly familiar with Illinois Medicaid. The ideal candidate will possess MCO experience, be an innovative leader with experience across Medicaid and Medicare, and demonstrate strong organizational and ownership skills. A solid background in Marketing and Communication is also essential.

Requirements

At least 7 years of health plan marketing and/or communications experience, including writing/editing experience, or equivalent combination of relevant education and experience.
At least 1 year of management/leadership experience.
Clear and compelling writing experience for different media, including news announcements, feature articles, PowerPoint presentations, script writing and infographics.
Strong writing, editing, proofreading, and content development skills.
Hands-on knowledge of internal publishing tools, including email and SharePoint.
Strong attention to detail and organizational skills.
Ability to work under pressure and manage multiple priorities, meetings, and deadlines.
Project management skills.
Ability to work cross-collaboratively within a highly matrixed organization.
Strong verbal, written, listening, interpersonal, and public speaking communication skills.
Design skills for PowerPoint, Poppulo, and ability to present information in easy-to-consume formats.
Microsoft Office suite and applicable software programs proficiency.

Nice To Haves

Health literacy and/or plain language training.
Experience in Associated Press (AP) Style.
Experience with Adobe InDesign, and/or other communications design software.

Responsibilities

Leads and manages team responsible for health plan communications and marketing activities.
Develops internal and external brand-aligned communications and marketing campaigns, including materials for member and employee audiences.
Ensures all state/federal regulatory, accreditation, and internal requirements are met for health plan communications and materials.
Collaborates with department and corporate leadership to develop health plan communications and marketing materials to meet strategic goals.
Manages health plan brand and message, including writing, editing, and reviewing marketing and communications content/materials.
Manages health plan communication materials, including development, distribution, and processing for all products and initiatives.
Leads health plan communications programming, including handbooks, manuals, presentations, bulletins, newsletters, and website content.
Manages production and fulfillment processes with internal departments and external vendors.
Oversees and implements training programs for providers and staff, developed collaboratively with internal departments and the management team.
Oversees and coordinates the submission and approval processes required by state/federal guidelines for materials per state requirements and Molina policies.
Tracks and trends member/provider education, trainings, and meetings for internal and regulatory review, identifying systemic issues for improvement.
Ensures all state/federal regulatory and accreditation requirements are met for the plan’s communications and materials.
Identifies and addresses departmental process improvements and gaps.
Creates and updates policies and procedures, workflows, job aids, and communication department training materials.
Maintains health plan policies and procedures.
Provides support for special health plan communications/marketing initiatives.
Hires, trains, develops, and manages team; demonstrates accountability for team performance and achievement of department-specific goals.