Swiss Chalet - Manager, Guest Experience (Carling Ave.)

Recipe Unlimited • Ottawa, ON

55d • $47,000 - $59,000 • Onsite

About The Position

Swiss Chalet is hiring a Manager, Guest Experience at our Ottawa (Carling Ave.) location!

Since our doors first opened in 1954, families have been coming back to Swiss Chalet generation after generation. And that’s certainly not stopping now.

We are looking for individuals that are passionate about hospitality, food, training and are people focused. This candidate not only understands the fundamentals of daily restaurant operations but also is a proven leader with training in their DNA. If this sounds like you, drop us line to chat.

Requirements

• Previous Front of House Management experience
• Possess the potential to effectively run the front of house and lead all shifts to meet Brand standards
• Possess the "Hospitality Gene" by demonstrating the ability to create connections, a passion for People and service excellence
• Driven and focused
• Inspirational and motivational team player
• Ability to work days, evenings, weekends and holidays in a busy fast paced environment

Responsibilities

• Oversee the day-to-day management of the dining room as directed.
• Ensure the store is operating to all standards of a "Benchmark Restaurant", and creating a Perfect Guest Experience every time
• Continue to develop and coach associates
• Oversee and ensure the Perfect Guest Experience
• Support and implement Standards and Controls
• Demonstrate behaviours consistent with Recipe's principles.

Benefits

• 20% employee discount dining card valid at all Recipe brands
• Pay Range ($47,000-$59,000 per year + bonus)
• Flexible scheduling
• A chance to be part of a close knit team
• Competitive wages
• Growth and development opportunities within the restaurant
• Career advancement opportunities with a company that owns some of Canada’s most iconic restaurants

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed