Manager, Ground Safety Assurance

Piedmont Airlines•Charlotte, NC

2d•$65,000 - $85,000•Onsite

About The Position

At Piedmont Airlines, the Manager, Ground Safety Assurance within the Safety Department is a motivated, reliable leader responsible for maintaining and enhancing a comprehensive audit program to support the Ground Handling Department. This involves auditing, tracking, trending, and effectively reporting results to foster a positive Safety Culture. The role includes conducting audits of various functions, particularly ramp and aircraft handling policies and procedures. The practical goal of these processes is to aid decision-making, procedural enhancements, and increase compliance. The successful candidate will have two years of experience as a General Manager or an equivalent airline operations leadership role and will report to the Sr. Manager, Occupational Health Programs and Assurance.

Requirements

Two (2) years of experience as General Manager or an equivalent airline operations leadership role
In-depth knowledge of airline training requirements, policies, procedures, and general audit processes
Strong work ethic and ability to work in a fast-paced environment with a positive attitude toward teamwork
Strong analytical, communication, and leadership skills with ability to manage complex projects
Proficient in Microsoft Outlook, Excel, PowerPoint, and Word
Clear driving record
10-year Criminal History Records Check
Drug screen
Proof of high school or GED completion
Minimum 18 years of age

Nice To Haves

Knowledgeable in all facets of American Airlines/American Eagle operations to include Ramp, Deicing, Ticket Counter, Gates, Baggage Service, Operations, Cargo, and Catering
Prior experience and working knowledge of industry regulatory programs, including but not limited to: SMS, SeMS and IOSA
Experience with developing and maintaining Tableau resources

Responsibilities

Lead a team in conducting comprehensive internal audits of ground handling functions to evaluate compliance with regulatory and company standards
Own the follow-up process for findings to include appropriate contributing factor analysis, approving effective corrective actions to increase compliance, and validating implementation
Track and trend audit results to find areas of opportunity both locally and throughout the organization; champion changes with both internal and external stakeholders
Facilitate data analysis and safety assurance groups in conjunction with department leadership
Serve as the liaison between Piedmont Ground Handling and the operational manual committees, assisting with revisions to policies and procedures
Create and distribute publications for different audiences reviewing the results and trends based on information from the audit program
Assist with the IATA Operational Safety Audit (IOSA) for Ground (GRH) and Cargo (CGO)
Provide support for General Managers and other station leaders across the company
Support the American Airlines and Piedmont Emergency Response Programs
Actively support the company's Safety Management System (SMS and SeMS) (14 C.F.R. Part 5)
Assist in implementing the company’s hearing conservation program and other occupational health programs, as needed